use emoji directly instead of :names:

Author: schrej

.github/ISSUE_TEMPLATE/config.yml

@@ -1,8 +1,8 @@
 blank_issues_enabled: true
 contact_links:
-  - name: :shrug: Installation Help
+  - name: 🤷 Installation Help
     url: https://discord.gg/pterodactyl
     about: Please visit our Discord for help with your installation.
-  - name: :question: General Question
+  - name: ❓ General Question
     url: https://discord.gg/pterodactyl
     about: Please visit our Discord for general questions about Pterodactyl.