chunks.jsonl

{"chunk_id": "mst-fares#0", "doc_id": "mst-fares", "agency": "MST", "agency_full": "Monterey-Salinas Transit", "doc_title": "Fares", "url": "https://mst.org/fares/", "fetch_date": "2026-06-12", "language": "en", "section": "Fares Overview", "text": "MST accepts Visa, Mastercard, Discover, and American Express contactless-enabled bank cards and mobile wallets onboard all buses – and with fare capping, you will never be charged more than $6 per day, $20 per week, or $70 per month no matter how many times you ride in a day—as long as you pay with the same contactless debit/credit card or mobile wallet each time you ride. (visit Benefits page for details about tapping and discounted fares)\nTransfers If you need to transfer and are paying with cash or a GoPass, request a 2-hour pass from your driver when boarding your first bus.\nIf you are paying with a contactless payment method, simply tap it on the contactless payment reader on each bus you board and you will only be charged $2 no matter how many times you tap and transfer within that 2-hour window."}
{"chunk_id": "mst-fares#1", "doc_id": "mst-fares", "agency": "MST", "agency_full": "Monterey-Salinas Transit", "doc_title": "Fares", "url": "https://mst.org/fares/", "fetch_date": "2026-06-12", "language": "en", "section": "— Cash / GoPass / GoCard", "text": "Single Ride 2 hours Cash or GoCard\nDaily GoPass valid until 2:00 AM\nWeekly GoPass (7 Days)\nMonthly GoPass (31 Days)\nRegular Fixed Route\n$ 2.00\n$ 6.00\n$ 20.00\n$ 70.00\nDiscount Fixed Route\n$ 1.00\n$ 3.00\n$ 10.00\n$ 35.00\n— Contactless Payment\nSingle Ride 2 hours\nDaily valid until 2:00 AM\nWeekly (7 Days)\nMonthly (31 Days)\nRegular Fixed Route\n$ 2.00\n$ 6.00\n$ 20.00\n$ 70.00\nDiscount Fixed Route\n$ 1.00\n$ 3.00\n$ 10.00\n$ 35.00"}
{"chunk_id": "mst-fares#2", "doc_id": "mst-fares", "agency": "MST", "agency_full": "Monterey-Salinas Transit", "doc_title": "Fares", "url": "https://mst.org/fares/", "fetch_date": "2026-06-12", "language": "en", "section": "Discount Eligibility", "text": "Discount fare for:\n18 years and under\n65 years and older (see also: Benefits )\nIndividuals with disabilities\nMedicare Card holders (see also: Benefits )\nVeterans (see also: Benefits ), Veteran’s spouse/caregiver\nMST RIDES Paratransit Eligibility card holders\nSpecial Humanitarian Parole\nProof of age, an MST Courtesy Card ( English application / Spanish application ) or Medicare Card is required upon boarding. MST also honors discount courtesy cards issued by other transit systems.\nVeterans may obtain an MST Courtesy Card ( English application / Spanish application ) with the following proof of service:\nDD Form 214\nDD Form 256N\nUS Department of Veterans Affairs ID card\nVeterans of Foreign Wars ID card\nMembership card from the American Legion\nDisabled American Veterans ID card\nCA driver license or ID card with “veteran” designation”\nContactless payment methods , cash, GoPasses, and GoCards can be used on all fixed route MST buses. Please have your payment ready when you board. The coach operator may ask to see proof of eligibility for a discounted fare (Individuals 18 years and under, 65 years and older, individuals with disabilities, and Medicare Card holders).\nGoPasses and GoCards can be purchased directly from MST, online, by phone or in person any MST customer service location. GoPasses may also be purchased at pass outlets throughout the county. See the pass outlets page for specific locations."}
{"chunk_id": "mst-fares#3", "doc_id": "mst-fares", "agency": "MST", "agency_full": "Monterey-Salinas Transit", "doc_title": "Fares", "url": "https://mst.org/fares/", "fetch_date": "2026-06-12", "language": "en", "section": "Contactless Payment Methods", "text": "MST now accepts Visa, Mastercard, Discover, and American Express contactless-enabled bank cards and mobile wallets. At this time, accepted mobile wallets include: Apple Pay , Google Pay, Samsung Pay , and Fitbit Pay . For more information, visit our Contactless Fare Payment Fast Facts and FAQs .\nCash\nCash is inserted into the farebox. Exact fare is not required. If you do not have exact fare the farebox will issue credit for use on future MST trips."}
{"chunk_id": "mst-fares#4", "doc_id": "mst-fares", "agency": "MST", "agency_full": "Monterey-Salinas Transit", "doc_title": "Fares", "url": "https://mst.org/fares/", "fetch_date": "2026-06-12", "language": "en", "section": "GoPasses", "text": "GoPasses are non-refundable and are available in monthly, weekly and daily options. The first time you use your GoPass, remember to insert it in the slot on the top left of the farebox with the front side of the pass facing you. This will activate your pass and print the dates the pass is valid so you will know when it is time to purchase a new one. After inserting the pass the first time you use it, the pass is swiped through the magnetic strip reader slot when boarding on subsequent trips."}
{"chunk_id": "mst-fares#5", "doc_id": "mst-fares", "agency": "MST", "agency_full": "Monterey-Salinas Transit", "doc_title": "Fares", "url": "https://mst.org/fares/", "fetch_date": "2026-06-12", "language": "en", "section": "GoCard", "text": "The GoCard is a stored value card. Passengers can add value to their card at any time by visiting an MST customer service location and use it like a debit card when riding the bus. The GoCard allows for speedy boarding. Simply tap your card on the farebox below the digital screen and the appropriate fare will be deducted. Plus passengers receive an additional 10% value each time the card is reloaded! For example, load your card with $20 and receive $22 value on your GoCard. Use the card when you need it, save the value when you don’t. $10 minimum purchase required."}
{"chunk_id": "mst-fares#6", "doc_id": "mst-fares", "agency": "MST", "agency_full": "Monterey-Salinas Transit", "doc_title": "Fares", "url": "https://mst.org/fares/", "fetch_date": "2026-06-12", "language": "en", "section": "Courtesy Cards", "text": "Courtesy Cards are available to all disabled individuals free of charge with a physician’s written verification or a Medicare Card. Use the card for discounted fares and passes as proof of eligibility. Obtain an application in person at the MST Bus Stop Shop, 201 Pearl Street in Monterey, Marina Transit Exchange, 280 Reservation Road in Marina, Salinas Transit Center, 110 Salinas Street in Salinas, or here ( English application / Spanish application )."}
{"chunk_id": "mst-fares#7", "doc_id": "mst-fares", "agency": "MST", "agency_full": "Monterey-Salinas Transit", "doc_title": "Fares", "url": "https://mst.org/fares/", "fetch_date": "2026-06-12", "language": "en", "section": "College Students", "text": "Hartnell students ride FREE on all routes with a valid photo student ID during the Fall and Spring semesters.\nMPC students ride FREE on all routes with a valid photo student ID during the Fall and Spring semesters.\nCSUMB students ride FREE on all routes with a valid photo student ID during the Fall and Spring semesters."}
{"chunk_id": "mst-fares#8", "doc_id": "mst-fares", "agency": "MST", "agency_full": "Monterey-Salinas Transit", "doc_title": "Fares", "url": "https://mst.org/fares/", "fetch_date": "2026-06-12", "language": "en", "section": "Military Commuter Service", "text": "For credentialed access to the following military installations:\nPresidio of Monterey Naval Post Graduate School\nValid military credentials are required for access to all military bases. Transit riders without credentials will be required to deboard at a bus stop before the security gate. In some cases, the bus stop may be located miles before entry to the base.\nFor military pass information, please contact the Presidio of Monterey, Directorate of Plans, Training, Mobilization and Security (DPTMS) 831-242-3983, Bldg. 418.\nNaval Postgraduate School Travel Office (831) 656-2041 Purchase passes for Naval Postgraduate School (password required)"}
{"chunk_id": "mst-fares#9", "doc_id": "mst-fares", "agency": "MST", "agency_full": "Monterey-Salinas Transit", "doc_title": "Fares", "url": "https://mst.org/fares/", "fetch_date": "2026-06-12", "language": "en", "section": "Pass Outlets", "text": "For your convenience, MST GoPasses are available at MST Customer Service locations and pass outlet locations throughout your community.\nCarmel Carmel Drug Store, San Carlos & Ocean\nGonzales City Hall, 147 Fourth St.\nGreenfield City Hall, 45 El Camino Real\nKing City City Hall, 212 S. Vanderhurst Ave.\nMarina Marina Transit Exchange, 280 Reservation Road\nMonterey MST Bus Stop Shop, 201 Pearl Street\nSalinas Costco, 1339 N. Davis Rd. (Regular GoPass only) Salinas Transit Center, 110 Salinas Street\nSand City Costco, 801 Tioga Ave. (Regular GoPass only)\nSeaside Mal’s Market, 1264 Noche Buena\nGopasses and Gocards may also be purchased anytime online at the MST Store , by phone at 1-888-MST-BUS1 (1-888-678-2871) or by mail by sending your check, credit card information or money order to: GoPasses, 19 Upper Ragsdale Drive, Suite 200, Monterey, CA 93940."}
{"chunk_id": "mst-fares#10", "doc_id": "mst-fares", "agency": "MST", "agency_full": "Monterey-Salinas Transit", "doc_title": "Fares", "url": "https://mst.org/fares/", "fetch_date": "2026-06-12", "language": "en", "section": "Group Discount Program", "text": "The Monterey-Salinas Transit Group Discount Program provides 31 Day MST GoPasses at reduced costs. Based on the number of GoPasses your organization orders, participants can enjoy substantially reduced costs – making riding the bus an outstanding benefit. For more information, or to enroll, please complete the application or call 1-888-MST-BUS1 (1-888-678-2871).\n5-20 GoPasses – 25% Discount\nMonthly GoPass – $52.00\n21+ GoPasses – 35% Discount\nMonthly GoPass – $45.00\nEnrolled Group Discount participants, please click here to place your order .\nGroup discount rates for residential complexes serving the elderly and disabled\nParticipating residential complexes, please click here to place your order .\nResidential housing complexes serving the elderly and disabled have the ability to pre-purchase monthly bus passes in bulk at a 50% discount should the complex pay upfront for a full year of passes for all of their residents. This would make the Monthly GoPass $210.00 per resident annually ($17.50 per month).\nNew! MST’s board of directors recently approved an expansion of the residential complex rate to include developments where 50% or more of the residents meet qualifying criteria of low-income, farm worker and/or other similar disadvantaged group. This program allows residential housing complexes to pre-purchase monthly bus passes in bulk at a 50% discount should the housing complex pay for a full year of passes for all of their units. This arrangement makes the GoPass $210.00 per unit annually or $17.50 per month."}
{"chunk_id": "mst-fares-benefits#0", "doc_id": "mst-fares-benefits", "agency": "MST", "agency_full": "Monterey-Salinas Transit", "doc_title": "Benefits (Cal-ITP reduced fares)", "url": "https://mst.org/fares/benefits/", "fetch_date": "2026-06-12", "language": "en", "section": "Get Your Discount when You Pay Your Fare with a Contactless Card", "text": "MST has partnered with Cal-ITP —the California Integrated Travel Project, an initiative of the State of California—to offer a way to quickly verify your eligibility for a discount and then link that discount to your contactless-enabled bank card. (Visa, Mastercard, Discover, American Express). You’ll get your discount every time you pay with that same contactless card.\nRight now, the Cal-ITP Benefits website will work for anyone who meets the following criteria:\nIs eligible for the Medicare, Senior (age 65+), or Veteran Discount programs: Has a Medicare or Login.gov account or has an active MST Courtesy card Has a contactless credit or debit card\nHas a Medicare or Login.gov account or has an active MST Courtesy card\nHas a contactless credit or debit card\n“Contactless” means a card you can tap instead of swipe to pay. Look for this symbol on the front or back of your card:\nSymbol description: four, curved lines facing sideways, similar to a wifi symbol.\nYou can get in touch with your bank card provider to request a contactless card—or you can order a contactless-enabled card from one of the providers in our Contactless Fare Payment guide.\nThe process to verify your eligibility for a discount and add it to your contactless card is completely online and secure! See how it works for MST’s Senior Discount, Veteran Discount, Medicare Discount and Courtesy Card holders.\nHave your ID and contactless bank card ready and get started now on the website below.\nTo continue, please click the below link to exit MST’s website and be redirected to the State of California’s eligibility verification website, Cal-ITP Benefits.\nGo to Cal-ITP Benefits"}
{"chunk_id": "mst-veterans-resource#0", "doc_id": "mst-veterans-resource", "agency": "MST", "agency_full": "Monterey-Salinas Transit", "doc_title": "Veterans Resource", "url": "https://mst.org/mobility/veterans-resource/", "fetch_date": "2026-06-12", "language": "en", "section": "Taxi Voucher Program", "text": "Monterey-Salinas Transit (MST) offers a taxi voucher program to assist veterans in accessing important locations within their communities."}
{"chunk_id": "mst-veterans-resource#1", "doc_id": "mst-veterans-resource", "agency": "MST", "agency_full": "Monterey-Salinas Transit", "doc_title": "Veterans Resource", "url": "https://mst.org/mobility/veterans-resource/", "fetch_date": "2026-06-12", "language": "en", "section": "Bus Pass for Veterans", "text": "Monterey-Salinas Transit (MST) is partnering with veterans’ services organizations to select individuals needing transportation services. Selected veterans are provided free MST passes to honor their service to our country. For information email [email protected]\nVeterans Group Travel Training\nMonterey-Salinas Transit (MST) provides free fixed-route travel training to teach interested individuals how to safely and independently ride the MST bus system.\nTravel Training"}
{"chunk_id": "mst-veterans-resource#2", "doc_id": "mst-veterans-resource", "agency": "MST", "agency_full": "Monterey-Salinas Transit", "doc_title": "Veterans Resource", "url": "https://mst.org/mobility/veterans-resource/", "fetch_date": "2026-06-12", "language": "en", "section": "Nation's Finest - Monterey", "text": "To support America’s military veterans and their families with a comprehensive approach to housing, health, and employment that helps them achieve self-sufficiency and reach their full potential.\nhttps://nationsfinest.org/locations/monterey/"}
{"chunk_id": "mst-veterans-resource#3", "doc_id": "mst-veterans-resource", "agency": "MST", "agency_full": "Monterey-Salinas Transit", "doc_title": "Veterans Resource", "url": "https://mst.org/mobility/veterans-resource/", "fetch_date": "2026-06-12", "language": "en", "section": "Veterans Transition Center", "text": "To end Veteran homelessness in Monterey County. Each Veteran is paired with a dedicated VTC Case Manager who designs and supervises their recovery program while addressing medical, psychological, occupational, financial, educational, and social issues. They offer several housing programs, including emergency, transitional, and permanent supportive housing.\nhttps://www.vtcofcalifornia.org/programsandservices\nVocational Rehabilitation Specialist Inc\nTo assist veterans in need of housing, job placement, job skill training, and more.\nhttps://vrspecialists.com/"}
{"chunk_id": "mst-veterans-resource#4", "doc_id": "mst-veterans-resource", "agency": "MST", "agency_full": "Monterey-Salinas Transit", "doc_title": "Veterans Resource", "url": "https://mst.org/mobility/veterans-resource/", "fetch_date": "2026-06-12", "language": "en", "section": "Monterey County Military & Veterans Affairs Office", "text": "The Office of Military & Veterans Affairs provides these services and helps with the following benefits:\nComprehensive benefits counseling\nClaims preparation and submission\nClaims follow-up to ensure final decisions are fully adjudicated\nInitiate and develop appeals when appropriate\nNetworking and advocacy with federal, state, and local agencies\nhttps://www.countyofmonterey.gov/government/departments-i-z/military-veterans#mva"}
{"chunk_id": "mst-fares-es#0", "doc_id": "mst-fares-es", "agency": "MST", "agency_full": "Monterey-Salinas Transit", "doc_title": "Tarifas (Spanish fares page)", "url": "https://mst.org/es/fares/", "fetch_date": "2026-06-12", "language": "es", "section": "Tarifas Descripción general", "text": "MST acepta tarjetas bancarias sin contacto y billeteras móviles Visa, Mastercard, Discover y American Express de a bordo todos los autobuses – y con límite de tarifa, nunca se le cobrará más de $6 por día, $20 por semana o $70 por mes sin importar cuántas veces viaje en un día— siempre que pague con la misma tarjeta de débito/crédito sin contacto o billetera móvil cada vez que viaje. (visita Beneficios página para obtener detalles sobre tapping y tarifas con descuento)\nTransferencias Si necesita hacer transbordo y paga en efectivo o con un GoPass, solicite un pase de 2 horas a su conductor al abordar su primer autobús.\nSi está pagando con un método de pago sin contacto, simplemente tóquelo en el lector de pagos sin contacto en cada autobús que suba y solo se le cobrarán $2 sin importar cuántas veces toque y transfiera dentro de ese período de 2 horas."}
{"chunk_id": "mst-fares-es#1", "doc_id": "mst-fares-es", "agency": "MST", "agency_full": "Monterey-Salinas Transit", "doc_title": "Tarifas (Spanish fares page)", "url": "https://mst.org/es/fares/", "fetch_date": "2026-06-12", "language": "es", "section": "— Efectivo / GoPass / GoCard", "text": "Viaje único 2 horas Efectivo o Tarjeta Go\nGoPass diario válido hasta las 2:00 AM\nGoPass semanal (7 días)\nGoPass mensual (31 días)\nRegular Ruta fija\n$ 2.00\n$ 6.00\n$ 20,00\n$ 70,00\nDescuento Ruta fija\n$ 1,00\n$ 3.00\n$ 10,00\n$ 35,00\n— Pago sin contacto\nViaje único 2 horas\nDiario válido hasta las 2:00 AM\nSemanal (7 días)\nMensual (31 días)\nRegular Ruta fija\n$ 2.00\n$ 6.00\n$ 20,00\n$ 70,00\nDescuento Ruta fija\n$ 1,00\n$ 3.00\n$ 10,00\n$ 35,00"}
{"chunk_id": "mst-fares-es#2", "doc_id": "mst-fares-es", "agency": "MST", "agency_full": "Monterey-Salinas Transit", "doc_title": "Tarifas (Spanish fares page)", "url": "https://mst.org/es/fares/", "fetch_date": "2026-06-12", "language": "es", "section": "Elegibilidad con descuento", "text": "Tarifa con descuento para:\n18 años y menos\n65 años y más (ver también: Beneficios )\nPersonas con discapacidad\nTitulares de la tarjeta Medicare (ver también: Beneficios )\nVeteranos (ver también: Beneficios ), cónyuge/cuidador del veterano\nTitulares de tarjetas de elegibilidad para paratránsito de MST RIDES\nLibertad condicional humanitaria especial\nComprobante de edad, tarjeta de cortesía del MST ( Aplicación en inglés / Solicitud en español ) o se requiere tarjeta Medicare al abordar. MST también respeta las tarjetas de cortesía con descuento emitidas por otros sistemas de tránsito.\nLos veteranos pueden obtener una tarjeta de cortesía del MST ( Aplicación en inglés / Solicitud en español ) con la siguiente prueba de servicio:\nFormulario DD 214\nFormulario DD 256N\nTarjeta de identificación del Departamento de Asuntos de Veteranos de EE. UU\nTarjeta de identificación de veteranos de guerras extranjeras\nTarjeta de membresía de la Legión Americana\nTarjeta de identificación de veteranos estadounidenses discapacitados\nLicencia de conducir o tarjeta de identificación de CA con designación “veterano””\nMétodos de pago sin contacto , se pueden usar efectivo, GoPasses y GoCards en todos los autobuses MST de ruta fija. Tenga listo su pago al embarcar. El operador del autocar puede solicitar ver prueba de elegibilidad para una tarifa con descuento (individuos menores de 18 años, mayores de 65 años, personas con discapacidades y titulares de la tarjeta Medicare).\nGoPasses y GoCards se pueden comprar directamente desde MST, en línea, por teléfono o en persona en cualquier ubicación de servicio al cliente de MST. Los GoPasses también se pueden comprar en puntos de venta de pases en todo el condado. Ver el pasar salidas página para ubicaciones específicas."}
{"chunk_id": "mst-fares-es#3", "doc_id": "mst-fares-es", "agency": "MST", "agency_full": "Monterey-Salinas Transit", "doc_title": "Tarifas (Spanish fares page)", "url": "https://mst.org/es/fares/", "fetch_date": "2026-06-12", "language": "es", "section": "Métodos de pago sin contacto", "text": "MST ahora acepta tarjetas bancarias y billeteras móviles sin contacto habilitadas para Visa, Mastercard, Discover y American Express. En este momento, las billeteras móviles aceptadas incluyen: Pago de Apple , Google Pay, Pago Samsung , y Pago de Fitbit . Para obtener más información, visite nuestro Datos breves y preguntas frecuentes sobre el pago de tarifas sin contacto .\nEfectivo\nSe inserta efectivo en la caja de tarifas. No se requiere tarifa exacta. Si no tiene la tarifa exacta, la caja de tarifas emitirá crédito para usar en futuros viajes de MST."}
{"chunk_id": "mst-fares-es#4", "doc_id": "mst-fares-es", "agency": "MST", "agency_full": "Monterey-Salinas Transit", "doc_title": "Tarifas (Spanish fares page)", "url": "https://mst.org/es/fares/", "fetch_date": "2026-06-12", "language": "es", "section": "Pases de Go", "text": "Los GoPasses no son reembolsables y están disponibles en opciones mensuales, semanales y diarias. La primera vez que utilice su GoPass, recuerde insertarlo en la ranura en la parte superior izquierda de la caja de tarifas con el lado frontal del pase hacia usted. Esto activará su pase e imprimirá las fechas en que el pase es válido para que sepa cuándo es el momento de comprar uno nuevo. Después de insertar el pase la primera vez que lo usa, el pase se desliza a través de la ranura del lector de banda magnética al abordar en viajes posteriores."}
{"chunk_id": "mst-fares-es#5", "doc_id": "mst-fares-es", "agency": "MST", "agency_full": "Monterey-Salinas Transit", "doc_title": "Tarifas (Spanish fares page)", "url": "https://mst.org/es/fares/", "fetch_date": "2026-06-12", "language": "es", "section": "Tarjeta Go", "text": "La GoCard es una tarjeta de valor almacenado. Los pasajeros pueden agregar valor a su tarjeta en cualquier momento visitando una ubicación de servicio al cliente de MST y usarla como una tarjeta de débito cuando viajan en autobús. La GoCard permite un embarque rápido. Simplemente toque su tarjeta en la caja de tarifas debajo de la pantalla digital y se deducirá la tarifa correspondiente. ¡Además, los pasajeros reciben un valor adicional del 10% cada vez que se recarga la tarjeta! Por ejemplo, carga tu tarjeta con $20 y recibe un valor de $22 en tu GoCard. Usa la tarjeta cuando la necesites y guarda el valor cuando no la necesites. Se requiere una compra mínima de $10."}
{"chunk_id": "mst-fares-es#6", "doc_id": "mst-fares-es", "agency": "MST", "agency_full": "Monterey-Salinas Transit", "doc_title": "Tarifas (Spanish fares page)", "url": "https://mst.org/es/fares/", "fetch_date": "2026-06-12", "language": "es", "section": "Tarjetas de cortesía", "text": "Las tarjetas de cortesía están disponibles de forma gratuita para todas las personas discapacitadas con una verificación por escrito de un médico o una tarjeta de Medicare. Utilice la tarjeta para tarifas con descuento y pases como prueba de elegibilidad. Obtenga una solicitud en persona en MST Bus Stop Shop, 201 Pearl Street en Monterey, Marina Transit Exchange, 280 Reservation Road en Marina, Salinas Transit Center, 110 Salinas Street en Salinas, o aquí ( Aplicación en inglés / Solicitud en español )."}
{"chunk_id": "mst-fares-es#7", "doc_id": "mst-fares-es", "agency": "MST", "agency_full": "Monterey-Salinas Transit", "doc_title": "Tarifas (Spanish fares page)", "url": "https://mst.org/es/fares/", "fetch_date": "2026-06-12", "language": "es", "section": "Estudiantes universitarios", "text": "Los estudiantes de Hartnell viajan GRATIS en todas las rutas con una identificación de estudiante con fotografía válida durante los semestres de otoño y primavera.\nEstudiantes del MPC viajan GRATIS en todas las rutas con una identificación de estudiante con fotografía válida durante los semestres de otoño y primavera.\nLos estudiantes de CSUMB viajan GRATIS en todas las rutas con una identificación de estudiante con fotografía válida durante los semestres de otoño y primavera."}
{"chunk_id": "mst-fares-es#8", "doc_id": "mst-fares-es", "agency": "MST", "agency_full": "Monterey-Salinas Transit", "doc_title": "Tarifas (Spanish fares page)", "url": "https://mst.org/es/fares/", "fetch_date": "2026-06-12", "language": "es", "section": "Military Commuter Service", "text": "For credentialed access to the following military installations:\nPresidio of Monterey Naval Post Graduate School\nValid military credentials are required for access to all military bases. Transit riders without credentials will be required to deboard at a bus stop before the security gate. In some cases, the bus stop may be located miles before entry to the base.\nFor military pass information, please contact the Presidio of Monterey, Directorate of Plans, Training, Mobilization and Security (DPTMS) 831-242-3983, Bldg. 418.\nNaval Postgraduate School Travel Office (831) 656-2041 Purchase passes for Naval Postgraduate School (password required)"}
{"chunk_id": "mst-fares-es#9", "doc_id": "mst-fares-es", "agency": "MST", "agency_full": "Monterey-Salinas Transit", "doc_title": "Tarifas (Spanish fares page)", "url": "https://mst.org/es/fares/", "fetch_date": "2026-06-12", "language": "es", "section": "Pass Outlets", "text": "For your convenience, MST GoPasses are available at MST Customer Service locations and pass outlet locations throughout your community.\nCarmel Carmel Drug Store, San Carlos & Ocean\nGonzales City Hall, 147 Fourth St.\nGreenfield City Hall, 45 El Camino Real\nKing City City Hall, 212 S. Vanderhurst Ave.\nMarina Marina Transit Exchange, 280 Reservation Road\nMonterey MST Bus Stop Shop, 201 Pearl Street\nSalinas Costco, 1339 N. Davis Rd. (Regular GoPass only) Salinas Transit Center, 110 Salinas Street\nSand City Costco, 801 Tioga Ave. (Regular GoPass only)\nSeaside Mal’s Market, 1264 Noche Buena\nGopasses and Gocards may also be purchased anytime online at the MST Store , by phone at 1-888-MST-BUS1 (1-888-678-2871) or by mail by sending your check, credit card information or money order to: GoPasses, 19 Upper Ragsdale Drive, Suite 200, Monterey, CA 93940."}
{"chunk_id": "mst-fares-es#10", "doc_id": "mst-fares-es", "agency": "MST", "agency_full": "Monterey-Salinas Transit", "doc_title": "Tarifas (Spanish fares page)", "url": "https://mst.org/es/fares/", "fetch_date": "2026-06-12", "language": "es", "section": "Group Discount Program", "text": "The Monterey-Salinas Transit Group Discount Program provides 31 Day MST GoPasses at reduced costs. Based on the number of GoPasses your organization orders, participants can enjoy substantially reduced costs – making riding the bus an outstanding benefit. For more information, or to enroll, please complete the application or call 1-888-MST-BUS1 (1-888-678-2871).\n5-20 GoPasses – 25% Discount\nMonthly GoPass – $52.00\n21+ GoPasses – 35% Discount\nMonthly GoPass – $45.00\nEnrolled Group Discount participants, please click here to place your order .\nGroup discount rates for residential complexes serving the elderly and disabled\nParticipating residential complexes, please click here to place your order .\nResidential housing complexes serving the elderly and disabled have the ability to pre-purchase monthly bus passes in bulk at a 50% discount should the complex pay upfront for a full year of passes for all of their residents. This would make the Monthly GoPass $210.00 per resident annually ($17.50 per month).\nNew! MST’s board of directors recently approved an expansion of the residential complex rate to include developments where 50% or more of the residents meet qualifying criteria of low-income, farm worker and/or other similar disadvantaged group. This program allows residential housing complexes to pre-purchase monthly bus passes in bulk at a 50% discount should the housing complex pay for a full year of passes for all of their units. This arrangement makes the GoPass $210.00 per unit annually or $17.50 per month."}
{"chunk_id": "sbmtd-fares-passes#0", "doc_id": "sbmtd-fares-passes", "agency": "SBMTD", "agency_full": "Santa Barbara Metropolitan Transit District", "doc_title": "Fares & Passes", "url": "https://sbmtd.gov/fares-passes/", "fetch_date": "2026-06-12", "language": "en", "section": "(page top)", "text": "New fares are now effective as of August 18, 2025. For more information click here .\nUCSB CAMPUS STORE\n1 UCEN Road Santa Barbara, CA 93106 805.893.3819\nEASTSIDE LIBRARY\n1102 East Montecito Street Santa Barbara, CA 93103 Vending Machine\nMTD TRANSIT CENTER\n1020 Chapala Street Santa Barbara, CA 93101 805. 963.3366\nMTD BUSINESS OFFICE\n550 Olive Street Santa Barbara, CA 93101 805. 963.3364 MTD accepts cash, a local imprinted check, or a money order (payable to “MTD”) as payment for passes.\nALBERTSON’S CARPINTERIA\n1018 Casitas Pass Road Carpinteria, CA 93013 Vending Machine\nGOLETA VALLEY COMMUNITY CENTER\n5679 Hollister Avenue Goleta, CA 93117 Vending Machine -Credit/Debit Card Only\nBY MAIL\nYou can order your passes through the mail by filling out & sending in an order form."}
{"chunk_id": "sbmtd-fares-passes#1", "doc_id": "sbmtd-fares-passes", "agency": "SBMTD", "agency_full": "Santa Barbara Metropolitan Transit District", "doc_title": "Fares & Passes", "url": "https://sbmtd.gov/fares-passes/", "fetch_date": "2026-06-12", "language": "en", "section": "FARES", "text": "All fares are one-way and may be paid with coins, bills, passes, or via Tap2Ride with a contactless bank card or mobile wallet. Exact change required when paying with cash; fareboxes do not give change and drivers cannot make change.\nYou can take advantage of pay-as-you-go discounted daily and monthly pass rates when you Tap2Ride.\nClick here to learn more, including how to get a contactless bank card or to add a bank card to the mobile wallet on your smart device.\nStandard\n$2.50 Regular one-way Youth (K-12th grade)\n$1.25 Seniors (age 65+) Persons with Disabilities* Persons with Medicare Cards* (Cash or Tap2Ride **) *Identification, proof of age, a Medicare card, or MTD photo ID is required. **Before you Tap2Ride, register your contactless bank card via Cal-ITP Benefits to receive a discounted fare.\nFREE Children under 45 inches tall (three children per adult) Transfers (to complete a one-way trip) For more information on Transfers, click here .\n$6.00 Day Pass (purchased in advance or pay-as-you-go via Tap2Ride )\n$2.50 Token for one-way fare"}
{"chunk_id": "sbmtd-fares-passes#2", "doc_id": "sbmtd-fares-passes", "agency": "SBMTD", "agency_full": "Santa Barbara Metropolitan Transit District", "doc_title": "Fares & Passes", "url": "https://sbmtd.gov/fares-passes/", "fetch_date": "2026-06-12", "language": "en", "section": "PASSES", "text": "10-RIDE PASS Discounted\n$17.50 Adult\n$12.50 Youth (K-12th grade)\n$8.50 Senior (65+)* Mobility (For Disabled Persons and Medicare Card Holders)* Apply here for persons with disabilities.\n*Identification, proof of age, a Medicare card, or MTD photo ID is required. MTD can accept cash, a local imprinted check, or a money order (payable to “MTD”) as payment for passes.\n30-DAY PASS Discounted\n$80.00 Adult (purchased in advance or pay-as-you-go via Tap2Ride )\n$65.00 Youth (K-12th grade)\n$30.00 Senior (65+)* Mobility (For Disabled Persons and Medicare Card Holders)* (purchased in advance or via Tap2Ride**) * Apply here for a physical pass for persons with disabilities. **Before you Tap2Ride, register your contactless bank card via Cal-ITP Benefits to receive a discounted fare.\n1-DAY PASS\nSystemwide Day Pass $6.00 (purchased in advance or pay-as-you-go via Tap2Ride) Good on all routes. Valid for unlimited trips in one calendar day.\n30-Day Passes are valid for 30 days from first use. 30-Day passes are not transferable and transfers are not available with this pass.\n10-Ride Passes do not expire.\nImproper use of passes may result in revocation or confiscation.\nAll pass sales are final. No refunds. Passes have no cash value."}
{"chunk_id": "sbmtd-fares-passes#3", "doc_id": "sbmtd-fares-passes", "agency": "SBMTD", "agency_full": "Santa Barbara Metropolitan Transit District", "doc_title": "Fares & Passes", "url": "https://sbmtd.gov/fares-passes/", "fetch_date": "2026-06-12", "language": "en", "section": "Mobility Pass: Reduced Fare and Medicare ID Cards", "text": "Passengers with disabilities may be eligible for the Mobility Pass, a reduced fare to ride MTD buses.\nTo obtain a reduced fare MTD photo ID card, passengers must have an application completed by a qualified physician or an MTD-certified social service agency. You may download an application here , or get one at the MTD Transit Center, or call 805.963.3366 for more information.\nPassengers may also present a disabled photo ID card from another transit agency, a valid Medicare ID card, or a valid California DMV Disabled Placard Receipt to obtain a reduced fare MTD photo ID card.\nIf the photo ID card is lost, a replacement fee of $5.00 will be charged.\nUCSB & SBCC STUDENTS RIDE FREE\nUCSB & SBCC students may use their valid student ID as a bus pass by tapping it on the farebox upon boarding."}
{"chunk_id": "sbmtd-fares-passes#4", "doc_id": "sbmtd-fares-passes", "agency": "SBMTD", "agency_full": "Santa Barbara Metropolitan Transit District", "doc_title": "Fares & Passes", "url": "https://sbmtd.gov/fares-passes/", "fetch_date": "2026-06-12", "language": "en", "section": "Valid Dates", "text": "UCSB – First day of the quarter until 2 weeks into the next quarter. SBCC – 7 calendar days before the first day of classes until the last day of final exams, except Fall semester stickers are valid until 7 calendar days before Spring classes begin.\nUCSB & SBCC cards are not valid on the Downtown-Waterfront Shuttle.\n2025-2026 Valid Dates for Student Registration Stickers as Prepaid Bus Fare\nSBCC\nFall | Aug 18 – Jan 19\nSpring | Jan 19 – May 23\nSummer | May 25 – Aug 8\nUCSB\nFall | Sep 21 – Jan 15\nWinter | Jan 5 – Apr 10\nSpring | Mar 30 – July 3\nSummer | Jun 22 – Oct 2"}
{"chunk_id": "sbmtd-fares-passes#5", "doc_id": "sbmtd-fares-passes", "agency": "SBMTD", "agency_full": "Santa Barbara Metropolitan Transit District", "doc_title": "Fares & Passes", "url": "https://sbmtd.gov/fares-passes/", "fetch_date": "2026-06-12", "language": "en", "section": "TRANSFERS", "text": "If you need to use more than one bus to reach your destination, ask the driver for a transfer when you pay your fare on the first bus.\nTransfers are free and can be used as your fare on up to two more buses. The transfer is valid for up to 60 minutes on the second bus. In the rare case that you need to transfer to a third bus to reach your destination, ask the driver on your second bus to give you another transfer. This transfer will be valid for 30 minutes.\nTransfers are valid to complete your one-way trip. Transfers are not valid for return trips. Passengers who use MTD’s 30 day passes will not be issued transfers. Use your pass on each bus in any direction.\nIt is MTD policy that drivers may wait up to 3 minutes beyond their scheduled departure times for transferring passengers. If you are concerned about catching your connecting bus, request that your driver call ahead to ask your next driver to wait for you.\nDuring peak-hour times when there is more frequent bus service, Lines 1, 2, 6 & 11 will not wait. There will be another bus in 10 minutes.\nMTD transfers are not valid on the Downtown and Waterfront Shuttles.\nOther Transfers\nWith a valid transfer slip from VCTC, you pay only $1.00 to ride MTD!"}
{"chunk_id": "sbmtd-fares-passes#6", "doc_id": "sbmtd-fares-passes", "agency": "SBMTD", "agency_full": "Santa Barbara Metropolitan Transit District", "doc_title": "Fares & Passes", "url": "https://sbmtd.gov/fares-passes/", "fetch_date": "2026-06-12", "language": "en", "section": "Pacific Surfliner’s Transit Transfer Program", "text": "On the day you travel on the Pacific Surfliner train, show your valid Amtrak Pacific Surfliner paper ticket or e-ticket to the driver when you board the connecting bus or shuttle and ride MTD for free! Visit Pacific Surfliner for more info."}
{"chunk_id": "sbmtd-farechange#0", "doc_id": "sbmtd-farechange", "agency": "SBMTD", "agency_full": "Santa Barbara Metropolitan Transit District", "doc_title": "Fare Change", "url": "https://sbmtd.gov/farechange/", "fetch_date": "2026-06-12", "language": "en", "section": "MTD Fare Change Is Now in Effect As Of August 18, 2025", "text": "New fare structure for both cash & passes went into effect August 18, 2025. New passes became available on August 4, 2025. MTD will offer customers the opportunity to exchange unused & partially used magnetic-stripe passes through September 30, 2025, to go towards the cost of a new pass. Old passes will continue to work through August 31, 2025. To see the exchange matrix for old to new passes, please click the button below."}
{"chunk_id": "sbmtd-farechange#1", "doc_id": "sbmtd-farechange", "agency": "SBMTD", "agency_full": "Santa Barbara Metropolitan Transit District", "doc_title": "Fare Change", "url": "https://sbmtd.gov/farechange/", "fetch_date": "2026-06-12", "language": "en", "section": "Here’s What You Need to Know!", "text": "Santa Barbara Metropolitan Transit District (MTD) is committed to providing reliable and affordable transit services to our community. While MTD’s fares have not changed in 16 years, cost pressures have come to the point of requiring a change in fare structure. We have carefully reviewed our fare system, received community feedback, and conducted a fare equity analysis. After careful consideration we adjusted our base fare from the previous fare of $1.75 to $2.50, consistent with the increased expense of operating services.\nImplementation of this new fare structure is a significant step toward assuring MTD’s services are dependable and economically sustainable in the long term."}
{"chunk_id": "sbmtd-farechange#2", "doc_id": "sbmtd-farechange", "agency": "SBMTD", "agency_full": "Santa Barbara Metropolitan Transit District", "doc_title": "Fare Change", "url": "https://sbmtd.gov/farechange/", "fetch_date": "2026-06-12", "language": "en", "section": "Why the Change?", "text": "The COVID pandemic caused unprecedented changes for the District from 2020 until 2024. Labor shortages forced reduction of services in 2022. Ridership remains below pre-pandemic levels, however it has continued to grow, rebounding to more than 72% of fiscal year (FY) 2019 passengers. One thing that has been a constant is the increase in operating expenses, which have grown year over year (with the exception of FY 2021, when the worst of the pandemic led to a substantial reduction in service and, thus, in cost). Fares have not kept pace with this growth in expenses.\nBudget Scenario Operating costs have increased by more than 10% since FY 2019. The average fare revenue collected per passenger has dropped from $1.11 to $1.07, still rebounding from the COVID pandemic. Fare revenue only accounts for 20% of MTD’s annual operating budget. The inflation rate for the fiscal year ending June 30, 2024 was 3.2%, indicating a trend for additional increases.\nThe major revenue sources for the District operations are fares, Federal Transit Administration (FTA) operating assistance, and sales tax. With the FTA classifying Santa Barbara as a large urbanized area (UZA) due to the population growth confirmed by the 2020 Census, MTD is no longer eligible for FTA Small Transit Intensive Cities (STIC) funding of approximately $3.0 million per year, thus eliminating that funding source. Federal operating assistance has grown a little; however, the apportionment of funds is fixed and there doesn’t appear to be much of a change looking forward. Sales tax revenues experienced growth with inflationary price increases during the COVID pandemic; however, recently these increases have been leveling out.\nRevenue shortfalls and increasing operating expenditures in the areas of wages and benefits, fuel, insurance, and utilities are expected, continuing to increase the deficit. Without a fare adjustment, the District would be forced to reduce service."}
{"chunk_id": "sbmtd-farechange#3", "doc_id": "sbmtd-farechange", "agency": "SBMTD", "agency_full": "Santa Barbara Metropolitan Transit District", "doc_title": "Fare Change", "url": "https://sbmtd.gov/farechange/", "fetch_date": "2026-06-12", "language": "en", "section": "What’s Changing?", "text": "The table below shows the update to fare structure from the current fare structure. MTD’s goal with this fare adjustment is to restore a portion of the approximately $3.0 million in annual FTA Small Transit Intensive Cities operating assistance that was lost when the 2020 Census found that the population of the Santa Barbara urbanized area exceeds 200,000 persons. The fare adjustment is estimated to generate approximately $1.5 million in increased revenue annually."}
{"chunk_id": "sbmtd-farechange#4", "doc_id": "sbmtd-farechange", "agency": "SBMTD", "agency_full": "Santa Barbara Metropolitan Transit District", "doc_title": "Fare Change", "url": "https://sbmtd.gov/farechange/", "fetch_date": "2026-06-12", "language": "en", "section": "Community Involvement", "text": "We understand that fare increases have impacts on our passengers and we completed a Fare Equity Analysis to ensure that the impacts on our riders were considered and minimized.\nAs part of that analysis, MTD conducted a survey to receive feedback from the community on the proposed fare adjustments. The survey was available online in both English and Spanish, as well as in paper survey form on our buses & at the Transit Center.\nIn addition, MTD held both scheduled Community open house-style meetings, as well as “pop-ups” at both the Transit Center and major bus stops to provide information on the proposed fare adjustments, as well as receive community feedback."}
{"chunk_id": "sbmtd-farechange#5", "doc_id": "sbmtd-farechange", "agency": "SBMTD", "agency_full": "Santa Barbara Metropolitan Transit District", "doc_title": "Fare Change", "url": "https://sbmtd.gov/farechange/", "fetch_date": "2026-06-12", "language": "en", "section": "Ways MTD is Working to Keep Transit Affordable", "text": "UCSB and SBCC Student Bus Pass Programs : All UCSB & SBCC students pay a transportation fee and may use their valid student ID as a bus pass by tapping it on the farebox upon boarding.\nDiscounted Fare Programs: Individuals with disabilities, seniors and youth are all eligible for reduced fares. Discounts are also available for pre-paid passes including Day passes, 10 – Ride passes, and 30 – Day passes.\nFare Capping: Pay-As-You-Go (fare capping) allows riders to ride for free after they have paid the equivalent of a daily or monthly pass when using the Tap2Ride contactless payment. Fare capping guarantees that you won’t be charged more than a specified amount per day or 30 day period, no matter how many times you ride—as long as you pay with the same contactless card or mobile wallet. You can find additional information on MTD’s fare capping & Tap2Ride here .\nFree Transfers: If you need to use more than one bus to reach your destination, ask the driver for a transfer when you pay your fare on the first bus. Transfers are free and can be used as your fare on up to two more buses. Free transfers work as follows: upon request, riders can receive a free 60 minute transfer to be used to board a second bus, heading in the same direction (i.e., an outbound Line 20 to an outbound Line 6). Riders may also receive a transfer on that second bus that is good for 30 minutes, also headed in the same direction. You can find more information on free transfers here .\nOther Transfers: With a valid transfer slip from VCTC, you pay only $1.00 to ride MTD!\nPacific Surfliner’s Transit Transfer Program: On the day you travel on the Pacific Surfliner train, show your valid Amtrak Pacific Surfliner paper ticket or e-ticket to the driver when you board the connecting bus and ride MTD for free! Visit Pacific Surfliner for more info.\nAlternative Funding Sources: MTD is actively seeking new funding sources. MTD continues to apply to grant programs to operate and improve service, maintain and replace vehicles, and enhance transit facilities throughout the district."}
{"chunk_id": "sbmtd-farechange#6", "doc_id": "sbmtd-farechange", "agency": "SBMTD", "agency_full": "Santa Barbara Metropolitan Transit District", "doc_title": "Fare Change", "url": "https://sbmtd.gov/farechange/", "fetch_date": "2026-06-12", "language": "en", "section": "Benefits of Pre-Paid Fares", "text": "Efficiency and Faster Boarding: Pre-paid fare systems allow passengers to pay before boarding, reducing the time buses need to spend at bus stops and instead getting you where you need to go.\nImproved Passenger Flow: Pre-paid systems contribute to smoother passenger flow on and off the bus, reducing crowding and making the overall transit experience more pleasant for everyone.\nCost Savings: Handling cash transactions can be resource intensive. Moving to a contactless payment system or pre-paid system can reduce the costs associated with cash handling services.\nFare Capping: Prepaid fare capping is only available through Tap2Ride contactless payment. Learn more about MTD’s fare capping & Tap2Ride here ."}
{"chunk_id": "sbmtd-farechange#7", "doc_id": "sbmtd-farechange", "agency": "SBMTD", "agency_full": "Santa Barbara Metropolitan Transit District", "doc_title": "Fare Change", "url": "https://sbmtd.gov/farechange/", "fetch_date": "2026-06-12", "language": "en", "section": "Frequently Asked Questions", "text": "The COVID pandemic caused unprecedented changes for the District from 2020 until 2024. Labor shortages forced reduction of services in 2022. Ridership remains below pre-pandemic levels, however it has continued to grow, rebounding to more than 72% of fiscal year (FY) 2019 passengers. One thing that has been a constant is the increase in operating expenses, which have grown year over year (with the exception of FY 2021, when the worst of the pandemic led to a substantial reduction in service and, thus, in cost). In FY 2024, operating costs were nearly $3.0 million more than in FY 2019. Cost reductions would most certainly result in service reductions. Fares have not kept pace with this growth in expenses, and in fact the last time MTD adjusted fares was January 1, 2009. While our services are primarily government-funded, fares make up roughly 20% of our annual operating budget & with the FTA classifying Santa Barbara as a large urbanized area (UZA) due to the population growth confirmed by the 2020 Census, MTD is no longer eligible for FTA Small Transit Intensive Cities (STIC) funding of approximately $3.0 million per year, thus eliminating that funding source. Higher fares will help us keep up with rising operational costs without cutting or reducing any of MTD’s current service. Scaling back our services could involve reducing bus operating hours, frequency, and, in some instances, eliminating routes altogether.\nMTD fares have remained unchanged since 2009.\nThe table above shows the update to fare structure from the current fare structure. MTD adjusted the base fare as of August 18, 2025 from $1.75 to $2.50, consistent with the increased expense of operating services.\nMTD continues to provide reduced fares to eligible groups, including individuals with disabilities, seniors and youth. For a complete overview of the new discounted fare prices, please review the table above.\nTo see if you qualify for MTD’s reduced fare, click here .\nYes, UCSB & SBCC students may use their valid student ID as a bus pass by tapping it on the farebox upon boarding. UCSB staff & faculty ride Line 28 free and SBCC staff & faculty ride free by showing their employee ID.\nTo learn more about these programs, UCSB students, staff, & faculty click here and SBCC students, staff, & faculty click here .\nMTD has agreements with University of California, Santa Barbara and Santa Barbara City College whereby a portion of the students’ registration fees are provided to MTD. In exchange, the students can ride MTD buses for no additional charge.\nMTD is currently offering customers the opportunity to exchange unused & partially used magnetic-stripe passes through September 30, 2025, to go towards the cost of a new pass.\nYou have several options for paying your fares. To learn more about these forms of fare payments please click here .\nSpeed : Boarding the bus becomes quicker with pre-paid fares. This can reduce wait times at bus stops, prevent delays, and speed up your journey.\nConvenience : With pre-paid fares, you always have your fare ready to go. Simply board without worrying about having cash on hand.\nSavings : Pre-paid bus passes offer savings through fare capping and discounts compared to buying individual tickets.\nPay-As-You-Go (fare capping) allows riders to ride for free after they have paid the equivalent of a daily or monthly pass when using the Tap2Ride contactless payment. Fare capping guarantees that you won’t be charged more than a specified amount per day or 30 day period, no matter how many times you ride—as long as you pay with the same contactless card or mobile wallet.\nYou can find additional information on MTD’s fare capping & Tap2Ride here .\nEligible Passes\nPrepaid fare capping is only available through Tap2Ride contactless payment. Learn more about MTD’s fare capping & Tap2Ride here\nRemaining Money\nWhen a passenger is $1 over the dollar value of pass activations needed to be fare capped, the passenger will be refunded the $1 back to the payment method used and the refund will show on the agency transfer reports as “fare capped.”\nTo learn more about MTD’s fare capping click here .\nWith fare capping, there is no upfront cost of a pass, just pay as you go and still enjoy the benefit of a multi-ride discount once you have reached the cap."}
{"chunk_id": "sbmtd-farechange#8", "doc_id": "sbmtd-farechange", "agency": "SBMTD", "agency_full": "Santa Barbara Metropolitan Transit District", "doc_title": "Fare Change", "url": "https://sbmtd.gov/farechange/", "fetch_date": "2026-06-12", "language": "en", "section": "El cambio de tarifa de MTD entra en vigor a partir del 18 de agosto de 2025", "text": "El Distrito Metropolitano de Tránsito de Santa Bárbara (MTD) se compromete a brindar servicios de transporte confiables y asequibles a nuestra comunidad. Si bien las tarifas del MTD no han cambiado en 16 años, la presión de los costos ha llegado al punto de requerir un cambio en la estructura tarifaria. Hemos revisado cuidadosamente nuestro sistema tarifario, recibido comentarios de la comunidad y realizado un análisis de equidad tarifaria. Tras una cuidadosa consideración, ajustamos nuestra tarifa base de $1.75 a $2.50, en consonancia con el aumento en los gastos operativos de los servicios.\nLa implementación de esta nueva estructura tarifaria es un paso significativo para garantizar la confiabilidad y la sostenibilidad económica de los servicios del MTD a largo plazo."}
{"chunk_id": "sbmtd-farechange#9", "doc_id": "sbmtd-farechange", "agency": "SBMTD", "agency_full": "Santa Barbara Metropolitan Transit District", "doc_title": "Fare Change", "url": "https://sbmtd.gov/farechange/", "fetch_date": "2026-06-12", "language": "en", "section": "¡Esto es lo que necesita saber!", "text": "El Distrito Metropolitano de Tránsito de Santa Bárbara (MTD) se compromete a brindar servicios de transporte confiables y asequibles a nuestra comunidad. Si bien las tarifas del MTD no han cambiado en 16 años, la presión de los costos ha llegado al punto de requerir un cambio en la estructura tarifaria. Hemos revisado cuidadosamente nuestro sistema tarifario, recibido comentarios de la comunidad y realizado un análisis de equidad tarifaria. Tras una cuidadosa consideración, ajustaremos nuestra tarifa base de $1.75 a $2.50, en consonancia con el aumento en los gastos operativos de los servicios.\nLa implementación de esta nueva estructura tarifaria será un paso significativo para garantizar la confiabilidad y la sostenibilidad económica de los servicios del MTD a largo plazo."}
{"chunk_id": "sbmtd-farechange#10", "doc_id": "sbmtd-farechange", "agency": "SBMTD", "agency_full": "Santa Barbara Metropolitan Transit District", "doc_title": "Fare Change", "url": "https://sbmtd.gov/farechange/", "fetch_date": "2026-06-12", "language": "en", "section": "¿Por qué el cambio?", "text": "La pandemia de COVID provocó cambios sin precedentes para el Distrito desde 2020 hasta 2024. La escasez de mano de obra obligó a reducir los servicios en 2022. El número de pasajeros se mantiene por debajo de los niveles previos a la pandemia, sin embargo, ha seguido creciendo, recuperándose hasta superar el 72% de los pasajeros del año fiscal (AF) 2019. Una cosa que ha sido una constante es el aumento de los gastos operativos, que han crecido año tras año (con la excepción del AF 2021, cuando lo peor de la pandemia provocó una reducción sustancial del servicio y, por ende, del costo). Las tarifas no han seguido el ritmo de este crecimiento de los gastos.\nEscenario presupuestario Los costos operativos han aumentado más del 10% desde el año fiscal 2019. Los ingresos promedio por tarifas recaudados por pasajero han disminuido de $1.11 a $1.07, aún recuperándose de la pandemia de COVID. Los ingresos por tarifas solo representan el 20% del presupuesto operativo anual de MTD. La tasa de inflación para el año fiscal que finalizó el 30 de junio de 2024 fue del 3.2%, lo que indica una tendencia a aumentos adicionales.\nLas principales fuentes de ingresos para las operaciones del Distrito son las tarifas, la asistencia operativa de la Administración Federal de Tránsito (FTA) y el impuesto a las ventas. Dado que la FTA clasifica a Santa Bárbara como una gran área urbanizada (UZA) debido al crecimiento de la población confirmado por el Censo de 2020, MTD ya no es elegible para la financiación de la FTA para Ciudades Pequeñas con Intensidad de Tránsito (STIC) de aproximadamente $3.0 millones por año, eliminando así esa fuente de financiación. La asistencia operativa federal ha crecido un poco; sin embargo, la distribución de fondos es fija y no parece haber muchos cambios en el futuro. Los ingresos por impuestos a las ventas experimentaron un crecimiento con los aumentos de precios inflacionarios durante la pandemia de COVID; sin embargo, recientemente estos aumentos se han estado estabilizando.\nSe esperan déficits de ingresos y crecientes gastos operativos en las áreas de salarios y beneficios, combustible, seguros y servicios públicos, lo que seguirá aumentando el déficit. Sin un ajuste de tarifas, el Distrito se vería obligado a reducir el servicio."}
{"chunk_id": "sbmtd-farechange#11", "doc_id": "sbmtd-farechange", "agency": "SBMTD", "agency_full": "Santa Barbara Metropolitan Transit District", "doc_title": "Fare Change", "url": "https://sbmtd.gov/farechange/", "fetch_date": "2026-06-12", "language": "en", "section": "¿Qué ha cambiado?", "text": "La tabla a continuación muestra la actualización de la estructura tarifaria con respecto a la actual. El objetivo de MTD con este ajuste tarifario es recuperar una parte de los aproximadamente $3.0 millones anuales en asistencia operativa del programa FTA Small Transit Intensive Cities, que se perdieron cuando el Censo de 2020 determinó que la población del área urbanizada de Santa Bárbara supera las 200,000 personas. Se estima que el ajuste tarifario generará aproximadamente $1.5 millones en ingresos adicionales anuales."}
{"chunk_id": "sbmtd-farechange#12", "doc_id": "sbmtd-farechange", "agency": "SBMTD", "agency_full": "Santa Barbara Metropolitan Transit District", "doc_title": "Fare Change", "url": "https://sbmtd.gov/farechange/", "fetch_date": "2026-06-12", "language": "en", "section": "Participación comunitaria", "text": "Entendemos que los aumentos de tarifas impactan a nuestros pasajeros, por lo que realizamos un Análisis de Equidad Tarifaria para garantizar que se consideraran y minimizaran dichos impactos.\nComo parte de dicho análisis, MTD realizó una encuesta para conocer la opinión de la comunidad sobre los ajustes tarifarios propuestos. La encuesta estuvo disponible en línea, tanto en inglés como en español, y en formato impreso en nuestros autobuses y en el Centro de Tránsito.\nAdemás, MTD organizó reuniones comunitarias de puertas abiertas, así como eventos temporales en el Centro de Tránsito y en las principales paradas de autobús para informar sobre los ajustes tarifarios propuestos y recibir la opinión de la comunidad."}
{"chunk_id": "sbmtd-farechange#13", "doc_id": "sbmtd-farechange", "agency": "SBMTD", "agency_full": "Santa Barbara Metropolitan Transit District", "doc_title": "Fare Change", "url": "https://sbmtd.gov/farechange/", "fetch_date": "2026-06-12", "language": "en", "section": "Formas en que MTD está trabajando para mantener el transporte público asequible", "text": "Programas de pases de autobús para estudiantes de UCSB y SBCC: todos los estudiantes de UCSB y SBCC pagan una tarifa de transporte y pueden usar su identificación de estudiante válida como pase de autobús al tocarla en la máquina de tarifas al abordar.\nProgramas de tarifas con descuento: las personas con discapacidades, las personas mayores y los jóvenes son elegibles para tarifas reducidas. También hay descuentos disponibles para pases prepagos, incluidos pases diarios, pases de 10 viajes y pases de 30 días.\nLímite de tarifas : el pago por uso (límite de tarifas) permite a los pasajeros viajar gratis después de haber pagado el equivalente a un pase diario o mensual al usar el pago sin contacto Tap2Ride. El límite de tarifas garantiza que no se le cobrará más de una cantidad específica por día o período de 30 días, sin importar cuántas veces viaje, siempre que pague con la misma tarjeta sin contacto o billetera móvil. Puede encontrar información adicional sobre el límite de tarifas de MTD y Tap2Ride aquí .\nTraslados gratuitos: si necesita usar más de un autobús para llegar a su destino, pídale al conductor un transbordo cuando pague su tarifa en el primer autobús. Los transbordos son gratuitos y se pueden usar como tarifa en hasta dos autobuses más. Los transbordos gratuitos funcionan de la siguiente manera: a pedido, los pasajeros pueden recibir un transbordo gratuito de 60 minutos para usar para abordar un segundo autobús, que se dirija en la misma dirección (es decir, una línea 20 de salida a una línea 6 de salida). Los pasajeros también pueden recibir una transferencia en ese segundo autobús que es válida por 30 minutos, también en la misma dirección. Puede encontrar más información sobre transferencias gratuitas aquí .\nOtras transferencias: ¡Con un comprobante de transferencia válido de VCTC, paga solo $1.00 para viajar en MTD!\nPrograma de transferencia de tránsito de Pacific Surfliner: el día que viaje en el tren Pacific Surfliner, muestre su boleto impreso o electrónico válido de Amtrak Pacific Surfliner al conductor cuando suba al autobús de conexión y viaje en MTD gratis. Visite Pacific Surfliner para obtener más información.\nFuentes de financiamiento alternativas: MTD está buscando activamente nuevas fuentes de financiamiento. MTD continúa solicitando subvenciones para operar y mejorar el servicio, mantener y reemplazar vehículos y mejorar las instalaciones de tránsito en todo el distrito."}
{"chunk_id": "sbmtd-farechange#14", "doc_id": "sbmtd-farechange", "agency": "SBMTD", "agency_full": "Santa Barbara Metropolitan Transit District", "doc_title": "Fare Change", "url": "https://sbmtd.gov/farechange/", "fetch_date": "2026-06-12", "language": "en", "section": "Beneficios de las tarifas prepagas", "text": "Eficiencia y embarque más rápido: los sistemas de tarifas prepagas permiten a los pasajeros pagar antes de abordar, lo que reduce el tiempo que los autobuses necesitan pasar en las paradas y, en cambio, lo lleva a donde necesita ir.\nFlujo de pasajeros mejorado: los sistemas prepagas contribuyen a un flujo más fluido de pasajeros dentro y fuera del autobús, lo que reduce las aglomeraciones y hace que la experiencia general del transporte sea más agradable para todos.\nAhorro de costos: la gestión de transacciones en efectivo puede requerir muchos recursos. Pasar a un sistema de pago sin contacto o un sistema de prepago puede reducir los costes asociados a los servicios de gestión de efectivo.\nLímite de tarifas: el límite de tarifas prepagas solo está disponible a través del pago sin contacto Tap2Ride. Obtenga más información sobre el límite de tarifas de MTD y Tap2Ride aquí ."}
{"chunk_id": "sbmtd-farechange#15", "doc_id": "sbmtd-farechange", "agency": "SBMTD", "agency_full": "Santa Barbara Metropolitan Transit District", "doc_title": "Fare Change", "url": "https://sbmtd.gov/farechange/", "fetch_date": "2026-06-12", "language": "en", "section": "Preguntas frecuentes", "text": "La pandemia de COVID provocó cambios sin precedentes para el Distrito desde 2020 hasta 2024. La escasez de mano de obra obligó a reducir los servicios en 2022. El número de pasajeros sigue estando por debajo de los niveles previos a la pandemia, sin embargo, ha seguido creciendo y se ha recuperado hasta superar el 72 % de los pasajeros del año fiscal (AF) 2019. Una cosa que ha sido una constante es el aumento de los gastos operativos, que han crecido año tras año (con la excepción del AF 2021, cuando lo peor de la pandemia provocó una reducción sustancial del servicio y, por lo tanto, del costo). En el AF 2024, los costos operativos fueron casi $3,0 millones más que en el AF 2019. Las reducciones de costos seguramente resultarían en reducciones del servicio. Las tarifas no han seguido el ritmo de este crecimiento de los gastos y, de hecho, la última vez que MTD ajustó las tarifas fue el 1 de enero de 2009. Si bien nuestros servicios están financiados principalmente por el gobierno, las tarifas representan aproximadamente el 20 % de nuestro presupuesto operativo anual y, dado que la FTA clasifica a Santa Bárbara como una gran área urbanizada (UZA) debido al crecimiento de la población confirmado por el Censo de 2020, MTD ya no es elegible para la financiación de Ciudades intensivas en tránsito pequeño (STIC) de la FTA de aproximadamente $3.0 millones por año, eliminando así esa fuente de financiación. Las tarifas más altas nos ayudarán a mantenernos al día con los crecientes costos operativos sin recortar ni reducir ninguno de los servicios actuales de MTD. Reducir la escala de nuestros servicios podría implicar reducir las horas de funcionamiento de los autobuses, la frecuencia y, en algunos casos, eliminar las rutas por completo.\nLas tarifas de MTD se han mantenido sin cambios desde 2009.\nLa tabla anterior muestra la actualización de la estructura tarifaria con respecto a la actual. MTD ajustó la tarifa base a partir del 18 de agosto de 2025 de $1.75 a $2.50, en consonancia con el aumento en los gastos de los servicios operativos.\nMTD continúa ofreciendo tarifas reducidas a grupos elegibles, como personas con discapacidad, adultos mayores y jóvenes. Para obtener una descripción completa de los nuevos precios de tarifas reducidas, consulte la tabla anterior.\nPara ver si califica para la tarifa reducida de MTD, haga clic aquí.\nSí, los estudiantes de UCSB y SBCC pueden usar su identificación de estudiante válida como pase de autobús, acercándola a la máquina expendedora de pasajes al abordar. El personal y los profesores de UCSB viajan gratis en la línea 28 y el personal y los profesores de SBCC viajan gratis mostrando su identificación de empleado.\nPara obtener más información sobre estos programas, los estudiantes, el personal y los profesores de UCSB hacen clic aquí y los estudiantes, el personal y los profesores de SBCC hacen clic aquí.\nMTD tiene acuerdos con la Universidad de California, Santa Bárbara y el Santa Barbara City College, por los cuales una parte de las tasas de inscripción de los estudiantes se destina a MTD. A cambio, los estudiantes pueden viajar en los autobuses de MTD sin cargo adicional.\nMTD actualmente ofrece a los clientes la oportunidad de cambiar los pases de banda magnética no utilizados o parcialmente utilizados hasta el 30 de septiembre de 2025, para cubrir el costo de un nuevo pase.\nTiene varias opciones para pagar sus tarifas. Para obtener más información sobre estas formas de pago de tarifas, haga clic aquí.\nVelocidad: subir al autobús es más rápido con las tarifas prepagas. Esto puede reducir los tiempos de espera en las paradas de autobús, evitar demoras y acelerar el viaje.\nComodidad: con las tarifas prepagas, siempre tienes tu pasaje listo para usar. Simplemente sube sin preocuparte por tener efectivo a mano.\nAhorros: los pases de autobús prepagados ofrecen ahorros a través de límites de tarifas y descuentos en comparación con la compra de boletos individuales.\nEl pago por uso (límite de tarifa) permite a los pasajeros viajar gratis después de haber pagado el equivalente a un pase diario o mensual al utilizar el pago sin contacto Tap2Ride. El límite de tarifa garantiza que no se le cobrará más de una cantidad específica por día o período de 30 días, sin importar cuántas veces viaje, siempre que pague con la misma tarjeta sin contacto o billetera móvil.\nPuede encontrar información adicional sobre el límite de tarifa de MTD y Tap2Ride aquí.\nPases elegibles\nEl límite de tarifa prepago solo está disponible a través del pago sin contacto Tap2Ride. Obtenga más información sobre el límite de tarifa de MTD y Tap2Ride aquí.\nDinero restante\nCuando un pasajero supera en $1 el valor en dólares de las activaciones de pases necesarias para que se le aplique el límite de tarifa, se le reembolsará el $1 al pasajero en el método de pago utilizado y el reembolso aparecerá en los informes de transferencia de la agencia como “tarifa limitada”.\nPara obtener más información sobre el límite de tarifa de MTD, haga clic aquí.\nCon un límite de tarifas, no hay un costo inicial de un pase, solo paga sobre la marcha y sigue disfrutando del beneficio de un descuento por viajes múltiples una vez que haya alcanzado el límite."}
{"chunk_id": "yolobus-fares#0", "doc_id": "yolobus-fares", "agency": "Yolobus", "agency_full": "Yolo County Transportation District", "doc_title": "Fares", "url": "https://yolobus.com/fares/", "fetch_date": "2026-08-13", "language": "en", "section": "Yolobus Fixed Route Bus Fares", "text": "Yolobus fixed route bus fares vary depending on which type of service you ride. All below fares are effective July 1, 2026 – June 30, 2027 ."}
{"chunk_id": "yolobus-fares#1", "doc_id": "yolobus-fares", "agency": "Yolobus", "agency_full": "Yolo County Transportation District", "doc_title": "Fares", "url": "https://yolobus.com/fares/", "fetch_date": "2026-08-13", "language": "en", "section": "Youth ages 18 and under ride free!", "text": "Regular Adult (19-61) | Senior/Disabled Senior/Disabled (62+/Disabled*)\nSingle Ride Tickets\nLocal Fare | $2.00 | $1.00\nIntercity Fare | $2.25 | $1.00\nExpress | $3.25 | $1.50\nExpress Upgrade | $1.00 | N/A†\nMonthly Passes\nLocal Routes | $84.00 | $42.00+\nIntercity Routes | $93.50 | $42.00+\nExpress Routes | $121.00 | $42.00+\nTransfers\nBetween Yolobus (Non-Express) | $0.25 | $0.25\nBetween Yolobus (Express) | $1.00 | $0.50\nYolobus + SacRT Shared Passes\nDaily Pass SacRT + Yolobus | $7.00 | $3.50\nMonthly SacRT + Yolobus | $100.00 | $50.00\n* To meet senior/disabled criteria, must possess one of the following as valid proof of identification upon boarding Yolobus: SacRT Senior or Disabled Photo ID; Medicare Card (NOT Medi-Cal); DMV Driver’s License or government-issued ID Card; Any other discount ID issued by another transit agency † Senior/disabled monthly pass works on express routes already, does not require upgrade) ‡ Senior/Disabled monthly pass is valid on all routes, including local, intercity and express routes"}
{"chunk_id": "yolobus-fares#2", "doc_id": "yolobus-fares", "agency": "Yolobus", "agency_full": "Yolo County Transportation District", "doc_title": "Fares", "url": "https://yolobus.com/fares/", "fetch_date": "2026-08-13", "language": "en", "section": "BeeLine On-Demand Transit Fares", "text": "BeeLine on-demand microtransit fares are a one-way, flat-fee that is the same for all riders.\nRegular | Seniors (62+)/Disabled & Youth (0-18)\nKnights Landing | $2.00 | $1.50\nWinters | $2.00 | $1.50\nWoodland | $3.00 | $1.50"}
{"chunk_id": "yolobus-fares#3", "doc_id": "yolobus-fares", "agency": "Yolobus", "agency_full": "Yolo County Transportation District", "doc_title": "Fares", "url": "https://yolobus.com/fares/", "fetch_date": "2026-08-13", "language": "en", "section": "ADA Paratransit (“Yolobus Special”) Fares", "text": "ADA-eligible riders can use ADA paratransit (“Yolobus Special”) service. The Yolobus Special fares vary by distance (local vs. intercity).\nADA Paratransit (\"Yolobus Special\") Products\nADA Paratransit Local Fare | $4.00\nADA Paratransit Intercity Fare | $4.50\nADA Paratransit Premium Fare* | $6.00\n* Premium service is available to medical facilities only in portions of Sacramento and Vacaville that are beyond ¾ miles of Yolobus fixed routes. Destinations within ¾ mile of a Yolobus fixed route are charged the Local or Intercity fare, whichever is applicable\nHow to purchase a ticket or a pass\nMore information on how to purchase a ticket or a pass is available below."}
{"chunk_id": "yolobus-fares#4", "doc_id": "yolobus-fares", "agency": "Yolobus", "agency_full": "Yolo County Transportation District", "doc_title": "Fares", "url": "https://yolobus.com/fares/", "fetch_date": "2026-08-13", "language": "en", "section": "How to Pay", "text": "Riders have many choices when paying their fares. Fares may be paid on board the bus with cash, but contactless payment is more efficient and reduces bus boarding times—getting riders to their destinations faster. Contactless fare payment options include Connect Card and the Transit Connect mobile app."}
{"chunk_id": "yolobus-fares#5", "doc_id": "yolobus-fares", "agency": "Yolobus", "agency_full": "Yolo County Transportation District", "doc_title": "Fares", "url": "https://yolobus.com/fares/", "fetch_date": "2026-08-13", "language": "en", "section": "Connect Card", "text": "Connect Card is the Sacramento region’s electronic transit fare payment system and is accepted by most transit agencies in the Sacramento region. Connect Card readers are installed on all Yolobus vehicles. To pay, tag the Connect Card reader with your card upon boarding the bus.\nTransit Connect\nThe Transit Connect mobile fare app allows you to pre-purchase, store and activate tickets and passes instantly on your smartphone. Accepted on Yolobus and SacRT, with Unitrans joining in 2026."}
{"chunk_id": "yolobus-fares#6", "doc_id": "yolobus-fares", "agency": "Yolobus", "agency_full": "Yolo County Transportation District", "doc_title": "Fares", "url": "https://yolobus.com/fares/", "fetch_date": "2026-08-13", "language": "en", "section": "Cash", "text": "All Yolobus vehicles have fareboxes to accept cash payments. Exact change is required as our bus operators don’t carry change or provide refunds. Passes on Connect Card can be purchased with cash at the Yolobus Customer Service Center .\nIn-Person Ticket and Pass Sales\nThe Yolobus Customer Service Center in Woodland offers transit fare sales and Connect Card services:\nBusiness Hours\nMonday through Friday, excluding holidays 7:00 am – 7:00 pm\nSaturday 9:00 am – 3:00 pm\nConnect Card Services Offered\nIssue New or Replacement Connect Cards for all riders, including eligible Discount Riders (Seniors, Persons with Disabilities)\nLoad Cash Value, Tickets and/or Passes onto Connect Cards\nAlternative ticket and pass sales location in Sacramento\nTickets, passes and Connect Card services are also available in Sacramento at the Sacramento Regional Transit District (SacRT) Customer Service and Sales Center, 1225 R St., Sacramento (916) 321-2877\nSingle Ride\nTickets are for a one-way trip. A ticket can be purchased individually on Yolobus or by using Connect Card or Transit Connect."}
{"chunk_id": "yolobus-fares#7", "doc_id": "yolobus-fares", "agency": "Yolobus", "agency_full": "Yolo County Transportation District", "doc_title": "Fares", "url": "https://yolobus.com/fares/", "fetch_date": "2026-08-13", "language": "en", "section": "Daily Pass", "text": "A Daily Pass is valid for unlimited rides until 1:30am the day after purchase on Yolobus and Sacramento Regional Transportation (SacRT). A Daily Pass can be purchased individually on board a Yolobus or by using Connect Card or Transit Connect."}
{"chunk_id": "yolobus-fares#8", "doc_id": "yolobus-fares", "agency": "Yolobus", "agency_full": "Yolo County Transportation District", "doc_title": "Fares", "url": "https://yolobus.com/fares/", "fetch_date": "2026-08-13", "language": "en", "section": "Monthly Passes", "text": "Yolobus-only and Sacramento Regional Transit Monthly Passes are valid for unlimited rides for the month shown, and through the first business day of the following month. Monthly passes can be purchased on the Connect Card website or the Transit Connect mobile app, but not onboard a Yolobus."}
{"chunk_id": "yolobus-fares#9", "doc_id": "yolobus-fares", "agency": "Yolobus", "agency_full": "Yolo County Transportation District", "doc_title": "Fares", "url": "https://yolobus.com/fares/", "fetch_date": "2026-08-13", "language": "en", "section": "Transfer", "text": "If you are planning to connect with another Yolobus route to complete your trip, ask the driver for a transfer slip. You may also purchase a single fare + transfer in the Transit Connect app. Learn more about transfers >"}
{"chunk_id": "yolobus-fares#10", "doc_id": "yolobus-fares", "agency": "Yolobus", "agency_full": "Yolo County Transportation District", "doc_title": "Fares", "url": "https://yolobus.com/fares/", "fetch_date": "2026-08-13", "language": "en", "section": "Other Fare Media", "text": "The following passes are good for unlimited rides on Yolobus, including Express routes.\nAll fares are effective July 1, 2026 – June 30, 2027.\nUC Davis Aggie Card | UC Davis Zip Pass | UC Davis Extension International Program ID | Sacramento State Student ID | Los Rios Student Access Card | South Natomas TMA Pass | Sacramento County DHA Pass\nUndergraduate or UCDE Global Study Only | with valid student ID | with valid expiration date | with valid commuter sleeve | with valid sticker | with valid expiration date | with valid sticker\nUC Davis Aggie Card: Undergraduate or UCDE Global Study Only\nUC Davis Zip Pass: with valid student ID\nUC Davis Extension International Program ID: with valid expiration date\nSacramento State Student ID: with valid commuter sleeve\nLos Rios Student Access Card: with valid sticker\nSouth Natomas TMA Pass: with valid expiration date\nSacramento County DHA Pass: with valid sticker"}
{"chunk_id": "yolobus-reduced-fare-id#0", "doc_id": "yolobus-reduced-fare-id", "agency": "Yolobus", "agency_full": "Yolo County Transportation District", "doc_title": "Reduced Fare ID", "url": "https://yolobus.com/reducedfareid/", "fetch_date": "2026-06-12", "language": "en", "section": "(page top)", "text": "Our senior (62+) and disabled riders can take advantage of Yolobus’ reduced fares. To qualify for reduced fares, riders must show proper identification when purchasing fares and to bus operators when boarding.\nQualifying riders may obtain a reduced fare photo ID by visiting the Yolo Transportation District office or SacRT Customer Service & Sales Center:\nYolo Transportation District\n350 Industrial Way, Woodland, CA 95776 (Mon-Thu, 9:00 AM-Noon, 1:00-4:00 PM)\n(530) 661-0816"}
{"chunk_id": "yolobus-reduced-fare-id#1", "doc_id": "yolobus-reduced-fare-id", "agency": "Yolobus", "agency_full": "Yolo County Transportation District", "doc_title": "Reduced Fare ID", "url": "https://yolobus.com/reducedfareid/", "fetch_date": "2026-06-12", "language": "en", "section": "SacRT Customer Service & Sales Center", "text": "1225 R Street, Sacramento, CA 95811 (Mon-Fri, 8:30 AM-5:00 PM)\n(916) 321-2877\nOther forms of IDs that qualify for a discount fare includes:\nMedicare Card\nCalifornia Driver’s License\nCalifornia ID Card\nOther transits agencies’ Disabled ID (such as Unitrans, SacRT, etc.)"}
{"chunk_id": "yolobus-purchasing#0", "doc_id": "yolobus-purchasing", "agency": "Yolobus", "agency_full": "Yolo County Transportation District", "doc_title": "Purchasing a Ticket or Pass", "url": "https://yolobus.com/purchasing-a-ticket-or-pass/", "fetch_date": "2026-06-12", "language": "en", "section": "How to Pay", "text": "Riders have many choices when paying their fares. While fares can be paid onboard the bus with cash, contactless payment is more efficient and reduces bus boarding times—getting riders to their destinations faster. Contactless fare payment options include the Connect Card and the Transit Connect mobile app."}
{"chunk_id": "yolobus-purchasing#1", "doc_id": "yolobus-purchasing", "agency": "Yolobus", "agency_full": "Yolo County Transportation District", "doc_title": "Purchasing a Ticket or Pass", "url": "https://yolobus.com/purchasing-a-ticket-or-pass/", "fetch_date": "2026-06-12", "language": "en", "section": "Connect Card", "text": "Connect Card is the Sacramento region’s electronic transit fare payment system and is accepted by most transit agencies in the Sacramento region. Connect Card readers are installed on all Yolobus and BeeLine vehicles.\nTo pay, tag the Connect Card reader with your card upon boarding the bus."}
{"chunk_id": "yolobus-purchasing#2", "doc_id": "yolobus-purchasing", "agency": "Yolobus", "agency_full": "Yolo County Transportation District", "doc_title": "Purchasing a Ticket or Pass", "url": "https://yolobus.com/purchasing-a-ticket-or-pass/", "fetch_date": "2026-06-12", "language": "en", "section": "Mobile / Transit Connect", "text": "The Transit Connect mobile fare app allows you to pre-purchase, store and activate tickets and passes instantly on your smartphone. Accepted on Yolobus and SacRT, with Unitrans joining in summer 2026. Download the free app from the App Store or Google Play."}
{"chunk_id": "yolobus-purchasing#3", "doc_id": "yolobus-purchasing", "agency": "Yolobus", "agency_full": "Yolo County Transportation District", "doc_title": "Purchasing a Ticket or Pass", "url": "https://yolobus.com/purchasing-a-ticket-or-pass/", "fetch_date": "2026-06-12", "language": "en", "section": "Cash", "text": "All Yolobus vehicles have fareboxes to accept cash payments. Exact change is required, and bus operators don’t carry change or provide refunds. Passes on Connect Card can be purchased with cash at the Yolobus Customer Service Center.\nIn-Person Ticket and Pass Sales\nThe Yolobus Customer Service Center in Woodland offers transit fare sales and Connect Card services.\nBusiness Hours\nMonday through Thursday, excluding holidays 9am – 12pm; 1pm – 4pm\nConnect Card Services Offered\nIssue New or Replacement Connect Cards for all riders, including eligible Discount Riders (Seniors, Persons with Disabilities)\nLoad Cash Value, Tickets, and/or Passes onto Connect Cards"}
{"chunk_id": "yolobus-purchasing#4", "doc_id": "yolobus-purchasing", "agency": "Yolobus", "agency_full": "Yolo County Transportation District", "doc_title": "Purchasing a Ticket or Pass", "url": "https://yolobus.com/purchasing-a-ticket-or-pass/", "fetch_date": "2026-06-12", "language": "en", "section": "Alternative ticket and pass sales location in Sacramento", "text": "Tickets, passes, and Connect Card services are also available in Sacramento at the Sacramento Regional Transit District (SacRT) Customer Service and Sales Center, 1225 R St., Sacramento (916) 321-2877\nSingle Ride\nTickets are for a one-way trip. A ticket can be purchased individually on Yolobus or by using Connect Card or the Transit Connect app."}
{"chunk_id": "yolobus-purchasing#5", "doc_id": "yolobus-purchasing", "agency": "Yolobus", "agency_full": "Yolo County Transportation District", "doc_title": "Purchasing a Ticket or Pass", "url": "https://yolobus.com/purchasing-a-ticket-or-pass/", "fetch_date": "2026-06-12", "language": "en", "section": "Daily Pass", "text": "A Daily Pass is valid for unlimited rides until 1:30am the day after purchase on Yolobus and Sacramento Regional Transportation (SacRT). A Daily Pass can be purchased individually onboard a Yolobus or by using Connect Card or the Transit Connect app."}
{"chunk_id": "yolobus-purchasing#6", "doc_id": "yolobus-purchasing", "agency": "Yolobus", "agency_full": "Yolo County Transportation District", "doc_title": "Purchasing a Ticket or Pass", "url": "https://yolobus.com/purchasing-a-ticket-or-pass/", "fetch_date": "2026-06-12", "language": "en", "section": "Monthly Passes", "text": "Yolobus-only and Sacramento Regional Transit Monthly Passes are valid for unlimited rides for the month shown, and through the first business day of the following month. Monthly passes can be purchased on the Connect Card website or on the Transit Connect app, but not onboard a Yolobus."}
{"chunk_id": "yolobus-purchasing#7", "doc_id": "yolobus-purchasing", "agency": "Yolobus", "agency_full": "Yolo County Transportation District", "doc_title": "Purchasing a Ticket or Pass", "url": "https://yolobus.com/purchasing-a-ticket-or-pass/", "fetch_date": "2026-06-12", "language": "en", "section": "Transfer", "text": "If you are planning to connect with another Yolobus route to complete your trip, ask the driver for a transfer slip. You may also purchase a single fare + transfer in the Transit Connect app. Learn more about transfers ."}
{"chunk_id": "yolobus-purchasing#8", "doc_id": "yolobus-purchasing", "agency": "Yolobus", "agency_full": "Yolo County Transportation District", "doc_title": "Purchasing a Ticket or Pass", "url": "https://yolobus.com/purchasing-a-ticket-or-pass/", "fetch_date": "2026-06-12", "language": "en", "section": "Other Fare Media", "text": "The following passes are good for unlimited rides on Yolobus, including Express routes.\nUC Davis Aggie Card | UC Davis Extension International Program ID | Sacramento State Student ID | Los Rios Student Access Card | South Natomas TMA Pass | Sacramento County DHA Pass\nUndergraduate or UCDE Global Study Only | with valid expiration date | with valid commuter sleeve | with valid sticker | with valid expiration date | with valid sticker\nUC Davis Aggie Card: Undergraduate or UCDE Global Study Only\nUC Davis Extension International Program ID: with valid expiration date\nSacramento State Student ID: with valid commuter sleeve\nLos Rios Student Access Card: with valid sticker\nSouth Natomas TMA Pass: with valid expiration date\nSacramento County DHA Pass: with valid sticker"}
{"chunk_id": "sacrt-fares#0", "doc_id": "sacrt-fares", "agency": "SacRT", "agency_full": "Sacramento Regional Transit District", "doc_title": "Fares", "url": "https://www.sacrt.com/fares/", "fetch_date": "2026-06-12", "language": "en", "section": "Fares", "text": "SacRT offers a variety of fare options to meet your travel needs.\nImportant Notice for ZipPass Users\nLast day to use passes/tickets: April 30, 2026"}
{"chunk_id": "sacrt-fares#1", "doc_id": "sacrt-fares", "agency": "SacRT", "agency_full": "Sacramento Regional Transit District", "doc_title": "Fares", "url": "https://www.sacrt.com/fares/", "fetch_date": "2026-06-12", "language": "en", "section": "Single, Daily and Monthly Passes", "text": "All fares are subject to change.\nExact change required only on bus; operators do not carry cash. Light rail station fare vending machines accept both cash/credit or debit. Pre-paid tickets and passes must be validated at the fare vending machines before boarding.\nMonthly passes cover the full month, and semi-monthly passes can be purchased for the 1st – 15th or 16th – end of the month.\nAll passengers must pay basic fare unless eligible for discount fare or free fare. View the fare categories page to see if you qualify for senior, disabled or student fare.\nAge 19-61 - Basic\nSingle Ride Ticket\n$2.50\nTransfer Ticket\n$0.25\nDaily Pass\n$7.00\nSemi-Monthly Pass\n$50.00\nMonthly Pass\n$100.00\nSenior (age 62+) - Discount\nSingle\n$1.25\nTransfer Ticket\n$0.25\nDaily Pass\n$3.50\nSemi-Monthly Pass/Sticker*\n$25.00\nMonthly Pass/Sticker*\n$50.00\nSuper Senior Monthly Pass/Sticker (age 75+)*\n$40.00\nPerson with Disabilities - Discount\nSingle\n$1.25\nTransfer Ticket\n$0.25\nDaily Pass\n$3.50\nSemi-Monthly Pass/Sticker*\n$25.00\nMonthly Pass/Sticker*\n$50.00"}
{"chunk_id": "sacrt-fares#2", "doc_id": "sacrt-fares", "agency": "SacRT", "agency_full": "Sacramento Regional Transit District", "doc_title": "Fares", "url": "https://www.sacrt.com/fares/", "fetch_date": "2026-06-12", "language": "en", "section": "Students (TK - 12) - Discount**", "text": "Single Ride Ticket\n$1.25\nTransfer Ticket\n$0.25\nDaily Pass\n$3.50\nSemi-Monthly Pass/Sticker*\n$10.00\nMonthly Pass/Sticker*\n$20.00\n*Discount (senior, disabled or student) monthly or semi-monthly stickers must be affixed to a valid SacRT photo ID, with the exception of the student stickers, which may be attached to a school issued photo ID.\n**Many students in grades TK through 12, are eligible for free transit passes. Check with your school district for details or visit RydeFreeRT.\nBus\nPassengers are required to pay a basic or discount single fare for each trip or may purchase a daily pass valid for unlimited rides on that day.\nLight Rail\nSingle ride tickets are valid for 90 minutes from time of validation on light rail only, or pay the 25 cent transfer fee when boarding a bus.\nFare Accepted by Other Transit Agencies\nYour SacRT ticket or pass maybe eligible to transfer to and from other transit agencies. For more detailed fare info or a list of SacRT fares accepted by other transit agencies, click here ."}
{"chunk_id": "sacrt-fares#3", "doc_id": "sacrt-fares", "agency": "SacRT", "agency_full": "Sacramento Regional Transit District", "doc_title": "Fares", "url": "https://www.sacrt.com/fares/", "fetch_date": "2026-06-12", "language": "en", "section": "Connect Transit Card", "text": "Connect Transit Card is the region's electronic transit fare payment system. You can now purchase your transit fare online, never have to carry exact change again AND use the card on more than one agency!\n1. Go through the \"get a card\" process\n2. Create an account and buy your transit fare\n3. Receive an email confirming your order\n4. Your Connect Transit Card arrives in 7-10 Business Days"}
{"chunk_id": "sacrt-fares#4", "doc_id": "sacrt-fares", "agency": "SacRT", "agency_full": "Sacramento Regional Transit District", "doc_title": "Fares", "url": "https://www.sacrt.com/fares/", "fetch_date": "2026-06-12", "language": "en", "section": "Transit Connect App", "text": "Our mobile fare app Transit Connect allows you to pre-purchase, store and activate SacRT tickets and passes instantly on your smartphone for both bus and light rail. Simply download the app from either the App Store or Google Play to get started.\nRide buses and light rail trains for 90 minutes using a valid single ride ticket\nState of the art security to protect personal information\nPurchase single ride tickets, daily or monthly passes\nLearn more at sacrt.com/TransitConnect ."}
{"chunk_id": "sacrt-fares#5", "doc_id": "sacrt-fares", "agency": "SacRT", "agency_full": "Sacramento Regional Transit District", "doc_title": "Fares", "url": "https://www.sacrt.com/fares/", "fetch_date": "2026-06-12", "language": "en", "section": "ZipPass App", "text": "Our mobile fare app ZipPass allows you to pre-purchase, store and activate SacRT tickets and passes instantly on your smartphone for both bus or light rail. Simply download the app from either the App Store or Google Play to get started.\nRide buses and light rail trains for 90 minutes using a valid single ride ticket\nState of the art security to protect personal information\nPurchase single ride tickets, daily or monthly passes\nNeed a ticket for your next SacRT Light Rail trip?\nOur fare vending machines located at all SacRT light rail stations are simple to use!\n1. Choose your ticket or pass\n2. Pick your quantity\n3. Complete your payment (cash or card)\n4. Take your ticket\nTap2Ride\nTap your contactless card, mobile device or mobile wallet on Tap2Ride devices on bus and SacRT GO vehicles to pay fare."}
{"chunk_id": "sacrt-fares#6", "doc_id": "sacrt-fares", "agency": "SacRT", "agency_full": "Sacramento Regional Transit District", "doc_title": "Fares", "url": "https://www.sacrt.com/fares/", "fetch_date": "2026-06-12", "language": "en", "section": "Student Passes", "text": "SacRT offers fare-free transit for students in Transitional Kindergarten through 12th grade with the RydeFreeRT program and has a partnership with Los Rios and Sacramento State for college students to ride SacRT.\nCalifornia State Workers\nSEIU members have access to free transit through SacRT! Other state employee unions are eligible for transit subsidies to cover most of your commute costs."}
{"chunk_id": "hta-fares#0", "doc_id": "hta-fares", "agency": "HTA", "agency_full": "Humboldt Transit Authority", "doc_title": "Fares", "url": "https://hta.org/fares/", "fetch_date": "2026-08-10", "language": "en", "section": "Fares & Passes", "text": "Pricing, payment types for fares and passes. Go Here to purchase tickets\nGo Here to purchase tickets\nCash, Passes and Tap to Pay\nType Cash Tap-to-Pay\nSingle Ride $2.00 -\n2 Hour Unlimited Rides - $2.00\n1 Day Pass $5.00 $5.00\n7 Day Pass $15.00 $15.00\n31 Day Pass $50.00 $50.00\nStored Value Passes\nType Regular Reduced\n$10 Stored Value Pass $2.00 $1.00\n$20 Stored Value Pass $2.00 $1.00"}
{"chunk_id": "hta-fares#1", "doc_id": "hta-fares", "agency": "HTA", "agency_full": "Humboldt Transit Authority", "doc_title": "Fares", "url": "https://hta.org/fares/", "fetch_date": "2026-08-10", "language": "en", "section": "Regional Transit Passes", "text": "Single Ride, Day, Week, and Month passes are accepted on all Ride Humboldt Fixed Route Systems. They are not accepted on any Ride Humboldt Demand Response Systems.\nStored Value passes ($10 or $20) are accepted on all Ride Humboldt Fixed Route Systems, and on Dial-A-Ride. They are not accepted on Flex microtransit."}
{"chunk_id": "hta-fares#2", "doc_id": "hta-fares", "agency": "HTA", "agency_full": "Humboldt Transit Authority", "doc_title": "Fares", "url": "https://hta.org/fares/", "fetch_date": "2026-08-10", "language": "en", "section": "Contactless Tap-to-Pay System", "text": "Pay for fares with your contactless credit or debit (Visa or Mastercard) card, or payment enabled device.\nNo bus ticket needed!\nWhen using the same payment card, enjoy automatic fare capping equal to our Day, Week, and Month Pass rates.\nReduced fares are not eligible with this payment method.\nSee link for more details."}
{"chunk_id": "hta-fares#3", "doc_id": "hta-fares", "agency": "HTA", "agency_full": "Humboldt Transit Authority", "doc_title": "Fares", "url": "https://hta.org/fares/", "fetch_date": "2026-08-10", "language": "en", "section": "The Ride Humboldt Fixed Route Systems are:", "text": "Redwood Transit Service (RTS)\nEureka Transit Service (ETS)\nNorth State Express: Route 299: (NSE 299) [This system was formerly called Willow Creek (WC)\nSouthern Humboldt (SH)\nNorth State Express: Route 101 (NSE 101) [This system was formerly called Redwood Coast Express]\nArcata & Mad River Transit System (A&MRTS)\nThe Ride Humboldt Demand Response Systems are:\nDial-A-Ride\nFlex microtransit\nTicket Exclusions may apply\nLook for the Ride Humboldt logo on the bus:"}
{"chunk_id": "hta-fares#4", "doc_id": "hta-fares", "agency": "HTA", "agency_full": "Humboldt Transit Authority", "doc_title": "Fares", "url": "https://hta.org/fares/", "fetch_date": "2026-08-10", "language": "en", "section": "Day, Week, & Month Passes", "text": "Day, Week, & Month Passes are valid for unlimited rides until the date and time of expiration printed on the back of the pass. Each time you wish to use the pass after purchasing it, simply swipe it through the card reader. When you hear a beep the pass is recognized as valid and you may proceed to board the bus.\nThese passes work on all routes except Dial-A-Ride or Flex microtransit.\nReduced fares are not eligible with these passes."}
{"chunk_id": "hta-fares#5", "doc_id": "hta-fares", "agency": "HTA", "agency_full": "Humboldt Transit Authority", "doc_title": "Fares", "url": "https://hta.org/fares/", "fetch_date": "2026-08-10", "language": "en", "section": "Stored Value/Multi-Ride Passes ($10 or $20)", "text": "Insert the pass when you board and the value of each ride will be deducted. The amount deducted will be either:\n$2 (all rides unless eligible for a reduced fare)\n$1 (all rides if eligible for a reduced fare)\nThis is the only pass eligible for reduced fares. Let your driver know if you are entitled to a reduced fare before your insert your pass.\nReduced Fare Eligibility Requirements:\nSeniors Aged 62+\nYouth Aged 3-17\nPeople with a disabled person Transit ID Card\nThese passes work on all routes except Flex microtransit."}
{"chunk_id": "hta-fares#6", "doc_id": "hta-fares", "agency": "HTA", "agency_full": "Humboldt Transit Authority", "doc_title": "Fares", "url": "https://hta.org/fares/", "fetch_date": "2026-08-10", "language": "en", "section": "Transfers", "text": "Free transfers are only provided between ETS routes for a single trip. No inter-agency transfers are available. Tell the driver you want a transfer when you board the bus. You can only get a transfer upon boarding. To use a transfer when you board a bus on another route simply insert it into the card reader. When you hear a beep the transfer is recognized as valid and you may proceed to board the bus."}
{"chunk_id": "hta-fares#7", "doc_id": "hta-fares", "agency": "HTA", "agency_full": "Humboldt Transit Authority", "doc_title": "Fares", "url": "https://hta.org/fares/", "fetch_date": "2026-08-10", "language": "en", "section": "Purchasing Passes", "text": "Purchase virtual passes anytime and anywhere on your phone using the Token Transit app! Pay with your credit, debit, or commuter benefits card and always have your pass with you. You can also purchase physical passes at the HTA online store with a credit card and have them mailed to you via the US Postal Service. Bus drivers sell passes on the bus, but only cash is accepted. You must have the exact amount as the drivers do not provide change. Important note: If you are not paying a cash fare do not put your money in the farebox until you tell the driver what you want to buy. You will not be refunded for money placed in farebox accidently. Passes can also be purchased at the Humboldt Transit Authority office at 133 V Street in Eureka using cash, Visa or Mastercard debit or credit card, or a personal check."}
{"chunk_id": "hta-fares#8", "doc_id": "hta-fares", "agency": "HTA", "agency_full": "Humboldt Transit Authority", "doc_title": "Fares", "url": "https://hta.org/fares/", "fetch_date": "2026-08-10", "language": "en", "section": "Cal Poly Humboldt Student and Staff ID", "text": "Cal Poly Humboldt students, faculty, and staff can ride A&MRTS, RTS, ETS, SH, NSE 299, and NSE 101 using their ID cards (Flex microtransit, and Dial-A-Ride routes are not included)! Students: Just show and swipe your current student ID when you board. All of your rides are free! Staff & Faculty: you can buy into the Jack Pass ID program for $60 per semester. Get more info from HSU Parking & Commuter Services ."}
{"chunk_id": "fax-fares#0", "doc_id": "fax-fares", "agency": "FAX", "agency_full": "Fresno Area Express (City of Fresno)", "doc_title": "Fares & Passes", "url": "https://www.fresno.gov/transportation/fares-passes/", "fetch_date": "2026-08-13", "language": "en", "section": "Free fares for Reduced Fare Riders", "text": "FAX buses accept cash, passes, and transfers.\nReduced Fare Program Instructions – English\nPrograma de Tarifas Reducidas – Español\nCurrent Fare Structure – English\nPresente Estructura de Tarifas – Español\nFree Student Fares subsidized by State Center Community College District, Fresno State University, and Fresno Unified School District\nTarifas gratuitas para estudiantes subsidiadas por el Distrito de Colegios Comunitarios de State Center (State Center Community College District), la Universidad Estatal de Fresno (Fresno State University) y el Distrito Escolar Unificado de Fresno (Fresno Unified School District)"}
{"chunk_id": "fax-fares#1", "doc_id": "fax-fares", "agency": "FAX", "agency_full": "Fresno Area Express (City of Fresno)", "doc_title": "Fares & Passes", "url": "https://www.fresno.gov/transportation/fares-passes/", "fetch_date": "2026-08-13", "language": "en", "section": "Attention Students!", "text": "ABOUT\nFresno State University, State Center Community College District, Fresno Unified School District, and Central Unified School District, currently subsidize transit fares for students.\nHOW TO USE THE PROGRAM\nStudents, faculty and staff from Fresno State University, Fresno City College, and Clovis Community College will be able to swipe their student or staff ID for a free ride.\nHigh School students from Fresno Unified School District, and Central Unified School District will be able to request a 31-Day Student Pass from their respective school administration and simply swipe the pass and show their valid student ID.\nAll other students will be able to purchase single fares for .75 cents or purchase a 31-Day monthly pass for $22 at any Ticket Vending Machine (TVM) along the BRT route 1 or at Manchester Transit Center. Students will need to show the driver a valid student Identification card to board the bus.\nFOR ASSISTANCE"}
{"chunk_id": "fax-fares#2", "doc_id": "fax-fares", "agency": "FAX", "agency_full": "Fresno Area Express (City of Fresno)", "doc_title": "Fares & Passes", "url": "https://www.fresno.gov/transportation/fares-passes/", "fetch_date": "2026-08-13", "language": "en", "section": "For a Limited Time, Reduced Fares are Free", "text": "ABOUT\nCurrently, all Reduced Fare riders ride free. Reduced Fare riders include Seniors 65 or older with ID, Medicare card holders, and persons with disability placards. Correct ID required.\nReduced Fare Riders:\nSeniors (65 years or older) with valid ID\nPeople with Disabilities with valid ID\nMedicare Card Holders\nHOW TO USE THE PROGRAM\nQualifying Reduced Fare riders can board any FAX Fixed Route bus at no cost to the rider. *Riders must show identification at the time of boarding. Handy Ride is not included.\nAcceptable types of I.D. are:\nFAX issued identification cards\nMedicare card and proper identification\nDriver’s License or State issued I.D. card (DMV)\nDMV Parking Placard with registration form\nReduced fare identification cards issued from other transit agencies, will be accepted on FAX fixed route buses. Laminated passes will not be accepted.\nFOR ASSISTANCE"}
{"chunk_id": "fax-fares#3", "doc_id": "fax-fares", "agency": "FAX", "agency_full": "Fresno Area Express (City of Fresno)", "doc_title": "Fares & Passes", "url": "https://www.fresno.gov/transportation/fares-passes/", "fetch_date": "2026-08-13", "language": "en", "section": "Fares", "text": "Fixed Route Buses\nFare | Cost\nRegular Fare | $1.00\nReduced Cash Fare: Seniors (65 years or older) with valid ID People with Disabilities with valid ID Medicare Card Holders | Free\nChildren* (age 12 and under) children under 6 must be accompanied by an adult | Free\nActive Military/Veteran (with valid ID) | Free\nStudents Fresno State University, State Center Community College District, and Fresno Unified School District currently ride for free. See “Attention Students” above for details”. | $0.75\nNote: Clovis Transit does not charge fares Children must be accompanied by a fare-paying family member. Student ID required for all student fare riders.\nMonthly Passes | Cost\n31-Day Regular Unlimited rides | $36.00\n31-Day Reduced* Unlimited rides | Ride Free – no pass needed\n31-Day Student* Unlimited rides | $22.00\nHandy Ride* Valid for up to 60 rides per month per individual | $36.00\nReplacement ID | $3.00\n*Correct identification required.\nReduced fares and passes require proper identification\nAcceptable types of I.D. are:\nFAX issued identification cards\nValid school issued identification cards\nMedicare Card and proper identification\nDriver’s License or State issued I.D. card (DMV)\nDMV Parking Placard with registration form\nActive Military I.D. or Veteran I.D.\nTransfers Transfers are free and allow you to transfer for unlimited transfers for 90 minutes on all routes in any direction.\nHandy Ride\nADA Eligible Individual Per Ride Fare | $1.25\nCompanion to ADA certified individual | $1.25\nPersonal Care Attendant to ADA certified individual | Free"}
{"chunk_id": "fax-fares#4", "doc_id": "fax-fares", "agency": "FAX", "agency_full": "Fresno Area Express (City of Fresno)", "doc_title": "Fares & Passes", "url": "https://www.fresno.gov/transportation/fares-passes/", "fetch_date": "2026-08-13", "language": "en", "section": "Pass Outlets", "text": "Pass Outlets may charge an additional fee of up to $1.25 for passes and tokens.\nHours of outlet operations vary. As a result, it is recommended that you first call a pass outlet to confirm pass availability.\nPass Type | Location\n1, 3 | Fresno City College 1101 E. University (559) 489-2234\n1, 3 | Glen Agnes 603 W. Home (559) 445-0715\n* | Manchester Transit Center 3590 N. Blackstone Ave (559) 621-7433\n1 | Save Mart 5750 N. First St. (559) 435-9324\n3 | Valley Center for the Blind 3417 W. Shaw (559) 222-4447\n* | City Hall, Business Tax and Licensing Desk 2600 Fresno Street , Room 2162 (559) 621-6880\n*2 | Senior Citizen Village 1917 S. Chestnut (559) 251-8656"}
{"chunk_id": "fax-fares#5", "doc_id": "fax-fares", "agency": "FAX", "agency_full": "Fresno Area Express (City of Fresno)", "doc_title": "Fares & Passes", "url": "https://www.fresno.gov/transportation/fares-passes/", "fetch_date": "2026-08-13", "language": "en", "section": "Legend", "text": "Key | Pass Type\n* | Sells All Passes\n1 | 31 Day Full Fare\n*2 | 31 Day Reduced Fare – FREE at This Time\n3 | Handy Ride Pass\n4 | 31 Day Student Fare\nAll regular and discounted fares can be purchased at all ticket vending machines (TVMs) located at bus rapid transit stations along the Q (Route 1), as well as the TVM located outside the front doors of City Hall on the first floor."}
{"chunk_id": "fax-fares#6", "doc_id": "fax-fares", "agency": "FAX", "agency_full": "Fresno Area Express (City of Fresno)", "doc_title": "Fares & Passes", "url": "https://www.fresno.gov/transportation/fares-passes/", "fetch_date": "2026-08-13", "language": "en", "section": "Bulk Purchase", "text": "Do you need to purchase FAX passes in bulk? You can do so at a discounted rate.\nItem | Cost\n20 Single Ride Prepaid Cards* | $18.00\n20 Single Ride Prepaid Cards (Reduced Fare)* | $9.00\n50 Single Ride Prepaid Cards* | $45.00\n50 Single Ride Prepaid Cards* (Reduced Fare)* | $22.50\n*Cash/Card fares are entitled to Unlimited transfers for 90 minutes on all routes in any direction and subject to FAX policies and procedures.\nFor a limited time, Reduced Fares are FREE ! Reduced fare passengers must show an accepted identification type to ride free.\nBulk purchases can be made at:\nManchester Transit Center 3590 N. Blackstone Fresno, CA 93726 Monday – Friday 8:30 AM to 4:00 PM\nor by email request to [email protected]"}
{"chunk_id": "fax-fares#7", "doc_id": "fax-fares", "agency": "FAX", "agency_full": "Fresno Area Express (City of Fresno)", "doc_title": "Fares & Passes", "url": "https://www.fresno.gov/transportation/fares-passes/", "fetch_date": "2026-08-13", "language": "en", "section": "Purchase By Mail", "text": "In addition to the FAX offices, passes may be purchased by mail and will be mailed directly to your home when purchased in advance.\nComplete one of the mail order forms: Fill Electronically and Print or Print and Fill by Hand\nSend a check or money order payable to CITY OF FRESNO along with the printed order form\nPlease allow approximately 10 days for processing and mailing delivery\nPay for up to 3 monthly passes per order"}
{"chunk_id": "fax-reduced-fare-program#0", "doc_id": "fax-reduced-fare-program", "agency": "FAX", "agency_full": "Fresno Area Express (City of Fresno)", "doc_title": "Reduced Fare Program Instructions", "url": "https://www.fresno.gov/wp-content/uploads/2026/03/Reduced-Fare-Program-Instructions-English-03-2026-Free-10w1429.pdf", "fetch_date": "2026-08-13", "language": "en", "section": "REDUCED FARE PROGRAM", "text": "A Program for Persons with Disabilities Riding FAX Fixed-Route Buses at a Reduced Cost*\n1. To apply, visit the FAX Manchester Transit Center (MTC)\n MTC is located at 3590 N. Blackstone Ave., in front of the Manchester Mall.\n ID cards are made Monday through Friday from 8:30 a.m. to 3:30 p.m.\n If you have questions before your visit, call (559) 621-RIDE (7433).\n2. Along with your federal or state picture ID, one of the following documents will be\nrequired to verify your eligibility (see samples on the back).\n Medicare Identification Card (white card with red and blue stripes)\n Department of Motor Vehicles (DMV) Disabled Person Placard Receipt\n Social Security Disability Insurance (SSI/SSDI) A ward Letter (dated within 12\nmonths of your visit)\n3. On the day of your visit:\n You must bring an official federal or state picture ID (e.g., driver’s license)\nand one of the above-listed documents.\no Note: If you are under the age of 16, please bring a school ID or a copy of\nyour birth certificate with your parent’s state or federal-issued photo ID.\n Your FAX photo ID will be taken.\n Your FAX ID card will be provided during your visit.\n4. Your new ID card will have an expir ation date (maximum three years from\nissuance) and must be renewed upon expiration.\n5. There is a $3 replacement fee for lost/damaged ID cards. NOTE: Riders are only\nallowed one ID at a time; old cards will be destroyed by the office staff.\n6. If you require a Personal Care Attendant (PCA) to ride with you, please bring a\nnote to MTC from your healthcare provider, on the provider’s letterhead, stating\nthe need. Once verified by MTC, the PCA can ride with you for free.\n*Reduced Fare riders can ride free at this time while subsidy funding is available.\nFresno Area Express does not discriminate against persons with disabilities.\nREDUCED FARE PROGRAM\nYou can automatically qualify for the Reduced Fare Program if you have a\nState or Federal photo ID card and one of the following:"}
{"chunk_id": "fax-reduced-fare-program-es#0", "doc_id": "fax-reduced-fare-program-es", "agency": "FAX", "agency_full": "Fresno Area Express (City of Fresno)", "doc_title": "Programa de Tarifas Reducidas (Spanish reduced-fare instructions)", "url": "https://www.fresno.gov/wp-content/uploads/2026/03/Programa-de-Tarifas-Reducidas-Espanol-03-2026-Gratis-10w1429.pdf", "fetch_date": "2026-08-13", "language": "es", "section": "Un programa para personas con discapacidades que viajan en", "text": "autobuses con rutas fijas por FAX a un costo reducido*\n1. Para aplicar, visite el FAX Centro de Tránsito de Manchester (MTC)\n MTC está ubicado en 3590 N. Blackstone Ave., frente al centro comercial de\nManchester.\n Las tarjetas de identificación se realizan de lunes a viernes de 8:30 a.m. a 3:30 p.m.\n Si tiene preguntas antes de su visita, llame al (559) 621-RIDE (7433).\n2. Junto con su identificación federal o estatal con foto, se requerirá uno de los siguientes\ndocumentos para verificar su elegibilidad (vea los ejemplos en la parte posterior).\n Tarjeta de identificación de Medicare (tarjeta blanca con rayas rojas y azules)\n Recibo de placa para personas discapacitadas del Departamento de Vehículos"}
{"chunk_id": "fax-reduced-fare-program-es#1", "doc_id": "fax-reduced-fare-program-es", "agency": "FAX", "agency_full": "Fresno Area Express (City of Fresno)", "doc_title": "Programa de Tarifas Reducidas (Spanish reduced-fare instructions)", "url": "https://www.fresno.gov/wp-content/uploads/2026/03/Programa-de-Tarifas-Reducidas-Espanol-03-2026-Gratis-10w1429.pdf", "fetch_date": "2026-08-13", "language": "es", "section": "Motorizados (DMV)", "text": " Carta de adjudicación del Seguro Social por discapacidad (SSI/SSDI) (fechada\ndentro de los 12 meses posteriores a su visita).\n3. El día de su visita:\n Debe traer una identificación oficial con foto federal o estatal (por ejemplo, licencia\nde conducir) y uno de los documentos mencionados anteriormente.\no Nota: si es menor de 16 años, por favor, traiga una identificación de la escuela o\nuna copia de su certificado de nacimiento con la identificación de sus padres\nemitida por el estado o el gobierno federal.\n Se tomará su foto para su identificación.\n Su tarjeta de identificación de FAX se proporcionará durante su visita.\n4. Su nueva tarjeta de identificación tendrá una fecha de vencimiento (máximo tres años\na partir de la emisión) y deberá renovarse al vencimiento.\n5. Hay una tarifa de reemplazo de $3 por tarjetas de identificación perdidas o dañadas.\nNOTA: Los pasajeros solo pueden tener una identificación a la vez; el personal de la\noficina destruirá las tarjetas antiguas.\n6. Si necesita que un asistente de cuidado personal (PCA) lo acompañe, traiga una nota\na MTC de su proveedor de atención médica, con el membrete del proveedor, que\nindique la necesidad. Una vez verificado por MTC, el PCA puede viajar contigo gratis.\n*Los pasajeros de tarifa reducida pueden viajar gratis en este momento mientras haya fondos de\nsubsidio disponibles.\nFresno Area Express no discrimina a las personas con discapacidades."}
{"chunk_id": "fax-reduced-fare-program-es#2", "doc_id": "fax-reduced-fare-program-es", "agency": "FAX", "agency_full": "Fresno Area Express (City of Fresno)", "doc_title": "Programa de Tarifas Reducidas (Spanish reduced-fare instructions)", "url": "https://www.fresno.gov/wp-content/uploads/2026/03/Programa-de-Tarifas-Reducidas-Espanol-03-2026-Gratis-10w1429.pdf", "fetch_date": "2026-08-13", "language": "es", "section": "PROGRAMA DE TARIFA REDUCIDA", "text": "Puede calificar automáticamente para el Programa de Tarifa Reducida si tiene\nuna tarjeta de identificación estatal o federal y uno de los siguientes:\nTARJETA MEDICARE RECIBO DE LA PLACA DEL DMV CARTA DE PREMIO SSI/SSDI"}
{"chunk_id": "etran-fares#0", "doc_id": "etran-fares", "agency": "E-tran", "agency_full": "Elk Grove Transit Services (e-tran), operated by Sacramento Regional Transit District", "doc_title": "Elk Grove Transit Fares", "url": "https://www.sacrt.com/elk-grove-transit-fares/", "fetch_date": "2026-08-13", "language": "en", "section": "Elk Grove Transit Fares", "text": "June 30, 2021\nGeneral\nIn July 2021, e- tran and e-van services annexed into SacRT . The current e- tran and e-van fares will remain the same at this time.\nFare Types | Basic | Military/Senior/Medicare/Disabled | Student (age 5 – 18)\nSingle Fare | $2.25 | $1.10 | $1.10\nDaily Pass | $6.00 | $3.00 | $3.00\n10-Ride Pass | $22.50 | $11.00 | $11.00\nMonthly Unrestricted Pass | $100.00 | $50.00 | $50.00\nMonthly Local Pass | $80.00 | $40.00 | $40.00\nAll Pass Sales are Final\nOnce a pass is sold, no refunds will be provided. Any unused, lost, destroyed, or stolen passes will not be replaced or refunded. Exchanges can only be made on defective passes at the SacRT’s discretion.\nBasic/General Public\nAll passengers (ages 5-61 years old) pay Basic fare unless eligible for Discount fare."}
{"chunk_id": "etran-fares#1", "doc_id": "etran-fares", "agency": "E-tran", "agency_full": "Elk Grove Transit Services (e-tran), operated by Sacramento Regional Transit District", "doc_title": "Elk Grove Transit Fares", "url": "https://www.sacrt.com/elk-grove-transit-fares/", "fetch_date": "2026-08-13", "language": "en", "section": "Discount/Senior/Disabled/Medicare/Military", "text": "Requires certain forms of identification (ID) or age verification as follows:\nSeniors (age 62+)\nSeniors/Persons with e-van Eligibility Card, SacRT Senior photo ID card, Medicare card, State of California ID card, Senior ID card issued by another transit agency, or a passport showing date of birth.\nPersons with Disabilities (with physical and/or mental impairments)\nSenior/Persons with Disabilities Discount Card, SacRT Disabled photo ID card, Dept. of Motor Vehicles Disabled Placard ID card, Medicare Card or Disabled ID card issued by another transit agency. Attendants of persons with disabilities may ride for Discount fare with a passenger who has a SacRT Disabled card or any ID listed above.\nStudents (Grades TK-12)\nSacRT allows students/youth in grades TK-12 to ride free as part of the RydeFreeRT program for Elk Grove Transit fixed-route buses.\nRydeFreeRT is available all day, anywhere that SacRT operates. Learn more about the fare-free transit program for students/youth at rydefreert.com .\nMilitary\nPersons requesting the discounted fare will need to present an Armed Service’s picture identification.\nParatransit Fares\nFor ADA Paratransit Fares, visit https://www.sacrt.com/elk-grove-ada-paratransit-service-option/"}
{"chunk_id": "etran-fares#2", "doc_id": "etran-fares", "agency": "E-tran", "agency_full": "Elk Grove Transit Services (e-tran), operated by Sacramento Regional Transit District", "doc_title": "Elk Grove Transit Fares", "url": "https://www.sacrt.com/elk-grove-transit-fares/", "fetch_date": "2026-08-13", "language": "en", "section": "Free Fares", "text": "Children under age 5\nUp to two children ride free when accompanied by an adult paying passenger. Student fares apply for additional children. Students in grades TK-12th may qualify for fare-free transit with the RydeFreeRT program. Visit rydefreert.com to learn more.\nGroup Passes\nLos Rios Community College District student access card, CSU Sacramento One Card, City of Elk Grove employee or dependent ID card or RT employee or dependent ID card may ride free provided that the card and sticker is current. All participating passes are subject to change at the discretion of SacRT."}
{"chunk_id": "etran-fares#3", "doc_id": "etran-fares", "agency": "E-tran", "agency_full": "Elk Grove Transit Services (e-tran), operated by Sacramento Regional Transit District", "doc_title": "Elk Grove Transit Fares", "url": "https://www.sacrt.com/elk-grove-transit-fares/", "fetch_date": "2026-08-13", "language": "en", "section": "Transfers", "text": "Elk Grove Transfers\nIssued only when boarding buses and are $0.50. Transfers are valid for 120 minutes and may only be used once. They must be surrendered to the bus operator upon boarding another route or the end of the time limit.\nFare Payment\nCash Fares\nExact change is required since bus operators do not carry or give change."}
{"chunk_id": "etran-fares#4", "doc_id": "etran-fares", "agency": "E-tran", "agency_full": "Elk Grove Transit Services (e-tran), operated by Sacramento Regional Transit District", "doc_title": "Elk Grove Transit Fares", "url": "https://www.sacrt.com/elk-grove-transit-fares/", "fetch_date": "2026-08-13", "language": "en", "section": "Elk Grove Passes", "text": "Unlimited Monthly Passes\nValid for 31 days from the first use. Unlimited Elk Grove 31 day passes are only valid on SacRT routes with an “E” designation prior to the route number.\nLocal Monthly Passes\nValid for 31 days from the first use. Local Elk Grove 31 day passes are only valid on routes E110-E116.\nElk Grove only Daily Passes\nValid for unlimited rides routes designated with an “E” prefix until 1.a.m. the day after purchase or validation. Please obtain a transfer, if transferring to other SacRT services\n10-Ride Passes\nValid for 10 trips on any route with an “E” prefix, with no expiration date. 10-Ride Passes are available for purchase any time. Please obtain a transfer, if transferring to other SacRT services,\nPaper Daily Passes\nMust be surrendered to bus operator. For prepaid daily pass users, passenger will receive a stamped SacRT daily pass valid for the day redeemed.\nSacRT Passes\nIn addition to the Elk Grove passes, routes designated with an “E” prefix will also accept all SacRT tickets and passes, including mobile tickets and light rail passes (transfer fee applies on light rail single ride ticket).\nPasses can be purchased at the following locations within Elk Grove and Sacramento.\nCity Hall (Connect Card passes only) – 8401 Laguna Palms Way, Elk Grove\nSacRT – 1225 R Street, adjacent from the 13th Street light rail Station, Sacramento\nThrough your employer – Please ask your transportation coordinator for details\nOrder by Mail – Call 916-321-2849 to request a mail order form"}
{"chunk_id": "etran-senior-pass#0", "doc_id": "etran-senior-pass", "agency": "E-tran", "agency_full": "Elk Grove Transit Services (e-tran), operated by Sacramento Regional Transit District", "doc_title": "Elk Grove Senior Pass", "url": "https://www.sacrt.com/egsenior/", "fetch_date": "2026-08-13", "language": "en", "section": "Introducing the New Elk Grove Senior Transit Pass!", "text": "about the program\nThe City of Elk Grove is funding fares for eligible seniors that ride SacRT fixed-route bus routes that begin or end within the City of Elk Grove (e.g., E10, E11, etc.). This special program is available to Elk Grove residents who are 62 years of age or older. This pilot program is designed to help improve mobility and expand access to essential services for seniors.\nStarting Monday, March 30, 2026, eligible riders can show one of the following when boarding:\nElk Grove Senior Transit Pass (available soon), or\nA governmentissued photo ID showing proof of age (62+)\nSimply show your Elk Grove Senior Transit Pass or an ID Card to the bus operator when boarding. The operator will verify eligibility, and your ride will be provided at no cost to you.\nWhere to get a pass in Elk Grove\nSacRT is working on producing the Elk Grove Senior Transit Passes and the City of Elk Grove will issue the passes at the following locations starting in mid-May 2026:\nElk Grove City Hall\nDistrict 56"}
{"chunk_id": "etran-senior-pass#1", "doc_id": "etran-senior-pass", "agency": "E-tran", "agency_full": "Elk Grove Transit Services (e-tran), operated by Sacramento Regional Transit District", "doc_title": "Elk Grove Senior Pass", "url": "https://www.sacrt.com/egsenior/", "fetch_date": "2026-08-13", "language": "en", "section": "Get a pass at our Customer Service Center", "text": "The passes will also be available by mid-May 2026 at SacRT Customer Service and Sales Center at 1225 R Street ( adjacent to the 13 th Street Station). Elk Grove residency and proof of age will be required to get a pass."}
{"chunk_id": "etran-senior-pass#2", "doc_id": "etran-senior-pass", "agency": "E-tran", "agency_full": "Elk Grove Transit Services (e-tran), operated by Sacramento Regional Transit District", "doc_title": "Elk Grove Senior Pass", "url": "https://www.sacrt.com/egsenior/", "fetch_date": "2026-08-13", "language": "en", "section": "Elk Grove Transit Services Include:", "text": "Bus Route E10: https://www.sacrt.com/routes-schedules/#E10\nBus Route E11: https://www.sacrt.com/routes-schedules/#E11\nBus Route E12: https://www.sacrt.com/routes-schedules/#E12\nBus Route E13: https://www.sacrt.com/routes-schedules/#E13\nBus Route E14: https://www.sacrt.com/routes-schedules/#E14\nBus Route E15: https://www.sacrt.com/routes-schedules/#E15\nBus Route E16: https://www.sacrt.com/routes-schedules/#E16\nBus Route E17: https://www.sacrt.com/routes-schedules/#E17\nBus Route E18: https://www.sacrt.com/routes-schedules/#E18\nBus Route E19: https://www.sacrt.com/routes-schedules/#E19\nBus Route E110: https://www.sacrt.com/routes-schedules/#E110\nBus Route E111: https://www.sacrt.com/routes-schedules/#E111\nBus Route E112: https://www.sacrt.com/routes-schedules/#E112\nBus Route E113: https://www.sacrt.com/routes-schedules/#E113\nBus Route E114: https://www.sacrt.com/routes-schedules/#E114\nBus Route E115: https://www.sacrt.com/routes-schedules/#E115\nBus Route E116: https://www.sacrt.com/routes-schedules/#E116\nmore about the Elk Grove Transit Pass Program\nThe City of Elk Grove reimburses SacRT for each Senior Pass ride at the discounted single ride rate. This pilot program will be available through June 30, 2027, or until the $100,000 program fund is fully expended , whichever comes first. For assistance , call SacRT Customer Service at 916 – 321 – BUSS (2877)."}
{"chunk_id": "scmtd-fares-passes#0", "doc_id": "scmtd-fares-passes", "agency": "SCMTD", "agency_full": "Santa Cruz Metropolitan Transit District", "doc_title": "Fares & Passes", "url": "https://scmetro.org/rider-info/fares-passes/", "fetch_date": "2026-08-13", "language": "en", "section": "CASH FARES", "text": "Local Service in Santa Cruz County\nAdult (age 18 and over)\n$2.00 Cash/1 Ride\nDay Pass\n$6\n31-Day Pass\n$65\nDiscount Fare (adults age 65 and over, people with disabilities)\n$1.00 Cash/1 Ride\n$3\n$32\nView Discount Fare Eligibility & Apply\nAdult & Discount Fare Day & 31-Day Passes allow unlimited rides on local Santa Cruz County routes (excluding Amtrak/Highway 17 Express).\nCarry exact change. Driver does not provide change for larger bills.\nAmtrak/Highway 17 Express\nChildren and Adults (age 64 and under)\n$7.00 Cash/1 Ride\n$14\n$145\n$3.50 Cash/1 Ride\nAdult & Discount Fare Day & 31-Day Passes allow unlimited rides on local Santa Cruz County routes, as well as local VTA service.\nCarry exact change. Driver’s do not provide change for larger bills.\n**Beginning July 1, 2026, the 3-Day, 7-Day, & 15-Ride Pass will no longer be sold.** 3-Day, 7-Day, & 15-Ride passes purchased on/before June 30, 2026 will be accepted through December 31, 2026."}
{"chunk_id": "scmtd-fares-passes#1", "doc_id": "scmtd-fares-passes", "agency": "SCMTD", "agency_full": "Santa Cruz Metropolitan Transit District", "doc_title": "Fares & Passes", "url": "https://scmetro.org/rider-info/fares-passes/", "fetch_date": "2026-08-13", "language": "en", "section": "TAP2CRUZ FARES", "text": "Santa Cruz METRO will launch Tap2Cruz, an onboard, contactless fare payment technology for riders, in Summer 2026 .\nContactless-enabled bank cards & mobile wallets will be accepted.\nContactless payments are safe and secure by using a one-time code for every transaction.\nLocal Service in Santa Cruz County\nK-12 Students (Youth Cruz Free Program)\nFREE on all routes within Santa Cruz County\nCollege Students\nMust show student ID.\nThe fastest way to purchase passes and tickets is by using METRO’s mobile ticketing app, the METRO Splash Pass, valid for all fixed-route trips. Download Splash Pass from the Apple App Store or Google Play . For frequently asked questions, learn more here .\nStarting in March 2026, riders can purchase passes directly within the Transit app while planning trips and viewing real-time information, no need to use a separate application. Download Transit from the Apple App Store or Google Play .\nMETRO’s online store offers a selection of reloadable plastic CRUZ Cards and disposable paper METRO Passes for purchase on all fixed routes. Additionally, METRO offers ParaCruz Coupons for purchase for all paratransit riders. All passes and coupons are valid for purchase with a VISA or Mastercard.\nTERMS & SHIPPING\nThere is an additional charge of $1.50 for postage & handling\nPlease allow 5 business days from the date the order is received by Metro Staff\nAll sales are final. Fares and passes/tickets are non-transferable, non-refundable, and non-exchangeable.\nSanta Cruz METRO assumes no responsibility for lost, misused or stolen passes.\nMETRO will not replace lost or stolen passes\nFor further information, please read METRO’s SMART CARD POLICY\nDownload and complete the Fixed-Route Mail Order Form to order tickets and passes by mail. Instructions are listed on the form.\nSend all mail order requests and payment by check to:\nSanta Cruz METRO\n110 Vernon Street ATTN: Customer Service Santa Cruz, CA 95060\nSanta Cruz METRO is proud to support our community partners and businesses by offering bulk rate discounts on select fare products. Whether you’re purchasing for employees, clients, or a large group, we make it easy and cost-effective to buy in bulk. Discounts are available for 1-Day and 31-Day Adult passes, with savings starting at quantities as low as 12.\nEligible Pass Types & Discount Rates\n1-Day Pass, Local Service, $6 adult\n100+ passes: 20%\n31-Day Pass, Local Service, $65 adult\n12-50 passes: 10%\n51-100 passes: 15%\n101+ passes: 20%\nAll other fare types may be purchased in bulk quantities, too! Please note: Customer Service Booths only sell quantities up to 50 passes at any time.\n*Discounts apply only to full-fare, adult passes. Other fare types do not currently qualify.*\nHow to Place a Bulk Order\nEmail your request to: bulkorders@scmetro.org Include the following: Your name, address, phone, email, and business/organization Pass type(s) and quantity Desired pickup date (Please allow at least 5 business days for processing. Smaller orders may be processed quicker.) Preferred payment method (cash, check, or credit card)\nYour name, address, phone, email, and business/organization\nPass type(s) and quantity\nDesired pickup date (Please allow at least 5 business days for processing. Smaller orders may be processed quicker.)\nPreferred payment method (cash, check, or credit card)\nA METRO team member will respond with: Confirmation of your order Date of pickup An invoice for any PO requirements you may have\nConfirmation of your order\nDate of pickup\nAn invoice for any PO requirements you may have\nPickup & Payment Details\nPickup location:\nMETRO Customer Experience Center, 603 Front Street, Santa Cruz, CA\n*pickup from Watsonville Transit Center is available, if arranged at time of order.\nPayment: Due at time of pickup (check, card, or cash)\nPlease do not pay from the digital invoice.\nHours: Monday-Friday, 8:00 AM – 5:00 PM\nCertain bulk orders may be eligible for shipping, for an added fee. Please include this in your initial request for review, if desired.\nNeed fewer than 50 passes?\nYou may also purchase them in person at:\nSanta Cruz METRO Customer Service (Santa Cruz & Watsonville booths)\nDiscounts on 31-Day passes (starting at 12 passes) apply in person, too!\nImportant Terms\nAll sales are final.\nFares and passes/tickets are non-transferable, non-refundable, and non-exchangeable.\nSanta Cruz METRO is not responsible for lost, stolen, or misused passes.\nFor full policy details, visit our Terms & Conditions: https://scmtd.square.site/\nCheck Cashing Policy\nWe accept personal checks as payment for bus passes only.\nWe only accept personal checks at our Santa Cruz and Watsonville Transit Center Customer Service Windows.\nYour check must be local to the METRO service area, including counties that are contiguous to Santa Cruz County.\nYou must also present a valid California Driver’s license or legal photo ID when writing a check.\nThere is a $15.00 service charge on all returned checks.\nView METRO’s Check Cashing Policy here .\nCredit Card Policy\nVisa, Mastercard, and Discover are accepted for the purchase of bus passes only\nPlease have a legal photo ID available when using this method of payment"}
{"chunk_id": "scmtd-fares-passes#2", "doc_id": "scmtd-fares-passes", "agency": "SCMTD", "agency_full": "Santa Cruz Metropolitan Transit District", "doc_title": "Fares & Passes", "url": "https://scmetro.org/rider-info/fares-passes/", "fetch_date": "2026-08-13", "language": "en", "section": "METRO Transfer Policy", "text": "Transfers are free between METRO buses for riders on all local routes.\nIf you are paying with cash or a pass, you must request a transfer from the bus operators when boarding.\nTransfers will be available for two hours.\nMETRO Splash Pass fares are available for two hours in the mobile app.\nTransfers from a local to a Highway 17 bus will require payment of an “upgrade fare” equal to the difference between a local and Highway 17 fare.\nClipper Cards are not honored on METRO buses."}
{"chunk_id": "scmtd-fares-passes#3", "doc_id": "scmtd-fares-passes", "agency": "SCMTD", "agency_full": "Santa Cruz Metropolitan Transit District", "doc_title": "Fares & Passes", "url": "https://scmetro.org/rider-info/fares-passes/", "fetch_date": "2026-08-13", "language": "en", "section": "Amtrak/Highway 17 Express Transfers", "text": "Day & 31-Day Passes\nAllow unlimited rides on all METRO routes and local VTA service\n1-Ride Passes\nAre not honored on any VTA Service.\nAmtrak through-tickets to or from Santa Cruz\nAre honored on the Highway 17 Express route.\nVTA Light Rail Transfers\nAre issued by request only with Highway 17 Express Day Pass, Highway 17 Express Cruz Pass, or Cruz Cash cards.\nStudent ID Cards and Passes\nCabrillo College student ID cards, UCSC student ID cards, and other UCSC bus passes are not honored on the Amtrak/Highway 17 Express route."}
{"chunk_id": "scmtd-fares-passes#4", "doc_id": "scmtd-fares-passes", "agency": "SCMTD", "agency_full": "Santa Cruz Metropolitan Transit District", "doc_title": "Fares & Passes", "url": "https://scmetro.org/rider-info/fares-passes/", "fetch_date": "2026-08-13", "language": "en", "section": "Transfers to Other Transit Operators", "text": "Monterey Salinas Transit (MST)\nMST will honor a free valid METRO transfer as payment for passengers boarding lines 28 and 29 at the Watsonville Transit Center from Lane 2.\nMETRO will honor free valid MST transfers for one-way travel within the METRO service area as far as the Temporary Riverfront Transit Center in downtown Santa Cruz."}
{"chunk_id": "scmtd-fares-passes#5", "doc_id": "scmtd-fares-passes", "agency": "SCMTD", "agency_full": "Santa Cruz Metropolitan Transit District", "doc_title": "Fares & Passes", "url": "https://scmetro.org/rider-info/fares-passes/", "fetch_date": "2026-08-13", "language": "en", "section": "Pass and Ticket Vendor Locations", "text": "METRO passes and tickets can be purchased in-person at the Customer Service Windows at:\nTemporary Riverfront Customer Experience Center 603 Front St., downtown Santa Cruz (831) 425-8600 Served by all routes except 72-79\nWatsonville Transit Center 475 Rodriguez St., Watsonville (831) 425-8600 Served by routes 1, 2, 72-79, plus MST 28 & 29\nBoulder Creek Pharmacy 3081 Highway in Boulder Creek Served by route 35\nFree Fare Programs\nYouth Cruz Free\nCOLLEGE STUDENTS RIDE FREE\nFREE FARES FOR LEGALLY BLIND RIDERS"}
{"chunk_id": "scmtd-fares-passes#6", "doc_id": "scmtd-fares-passes", "agency": "SCMTD", "agency_full": "Santa Cruz Metropolitan Transit District", "doc_title": "Fares & Passes", "url": "https://scmetro.org/rider-info/fares-passes/", "fetch_date": "2026-08-13", "language": "en", "section": "Free Fare Days", "text": "To show our appreciation to our customers and community, we offer several free fare days throughout the year. On these special days, every METRO route and service is completely free. It’s our way of saying thank you for your commitment to cleaner, greener transportation for all.\n2026 Free Fare Days\nTransit Equity Day: February 4, 2026\nEarth Day: April 22, 2026\nSanta Cruz County Fair: TBD (September 2026) (Only Applies to Routes 79 & 79F servicing the Fairgrounds)\nCA Clean Air Day: TBD (October 2026)"}
{"chunk_id": "scmtd-accessibility#0", "doc_id": "scmtd-accessibility", "agency": "SCMTD", "agency_full": "Santa Cruz Metropolitan Transit District", "doc_title": "Accessibility (discount fares and Discount Photo ID Card)", "url": "https://scmetro.org/rider-info/accessibility/", "fetch_date": "2026-08-13", "language": "en", "section": "Services & Features", "text": "In cooperation with the Americans with Disabilities Act (ADA), METRO is committed to providing transportation services that can be used by all of our customers. The information below describes the accessibility features and services offered across all of METRO’s services."}
{"chunk_id": "scmtd-accessibility#1", "doc_id": "scmtd-accessibility", "agency": "SCMTD", "agency_full": "Santa Cruz Metropolitan Transit District", "doc_title": "Accessibility (discount fares and Discount Photo ID Card)", "url": "https://scmetro.org/rider-info/accessibility/", "fetch_date": "2026-08-13", "language": "en", "section": "All METRO Vehicles Are Accessible", "text": "Priority seating is available for older adults and customers with disabilities.\nAll METRO buses have “kneeling” capabilities, which permit the front entry door to be lowered to ease entry and exit of the bus.\nIf you have difficulty climbing steps, ask the bus operator to “kneel” the bus for you before you enter or exit the front entry.\nAll METRO buses are equipped with ramps or lifts to accommodate passengers who have difficulty climbing stairs, or who use mobility devices.\nFor passengers using mobility devices, there are reserved areas with securement systems to provide a safe ride.\nIf you have special needs, please notify your bus operator; they are trained to assist with the mandatory securement of any mobility device.\nFor more information regarding METRO’s Mobility Program, call the Mobility Training Coordinator at (831) 420-2576 during business hours."}
{"chunk_id": "scmtd-accessibility#2", "doc_id": "scmtd-accessibility", "agency": "SCMTD", "agency_full": "Santa Cruz Metropolitan Transit District", "doc_title": "Accessibility (discount fares and Discount Photo ID Card)", "url": "https://scmetro.org/rider-info/accessibility/", "fetch_date": "2026-08-13", "language": "en", "section": "Fixed-Route Features", "text": "In the event of a passenger lift failure, the bus operator will call for guaranteed back-up service, if another bus heading to the passenger’s destination will not arrive within 30 minutes.\nIf a METRO bus cannot be provided, our ParaCruz paratransit service will be used.\nEvery METRO bus is equipped with a Call Stop Announcement System that will announce every bus stop (except those within 600 feet of an earlier stop).\nUpon boarding, you may ask the bus operator for help in finding your destination."}
{"chunk_id": "scmtd-accessibility#3", "doc_id": "scmtd-accessibility", "agency": "SCMTD", "agency_full": "Santa Cruz Metropolitan Transit District", "doc_title": "Accessibility (discount fares and Discount Photo ID Card)", "url": "https://scmetro.org/rider-info/accessibility/", "fetch_date": "2026-08-13", "language": "en", "section": "Service Animal Accessibility", "text": "A service animal is defined as any animal that is individually trained to do work or perform tasks for the benefit of an individual with a disability, including a physical, sensory, psychiatric, intellectual, or other mental disability.\nPassengers with disabilities may be accompanied on a METRO bus or ParaCruz vehicle by a service animal specifically trained to assist them.\nThe owner must be in control of the animal at all times.\nAny working service animal should not be petted or handled by any person other than the owner.\nFor complete information, see METRO’s Service Animal Policy .\nAttendants\nOne Personal Care Attendant (PCA) can ride free with a fare-paying passenger who presents a Discount Photo ID Card."}
{"chunk_id": "scmtd-accessibility#4", "doc_id": "scmtd-accessibility", "agency": "SCMTD", "agency_full": "Santa Cruz Metropolitan Transit District", "doc_title": "Accessibility (discount fares and Discount Photo ID Card)", "url": "https://scmetro.org/rider-info/accessibility/", "fetch_date": "2026-08-13", "language": "en", "section": "Life Support Equipment", "text": "Individuals required to use respirators, portable oxygen, and other life support equipment are permitted to board with them unless it would violate Federal Regulations (49 CFR Parts 100 – 199) concerning the transportation of hazardous materials."}
{"chunk_id": "scmtd-accessibility#5", "doc_id": "scmtd-accessibility", "agency": "SCMTD", "agency_full": "Santa Cruz Metropolitan Transit District", "doc_title": "Accessibility (discount fares and Discount Photo ID Card)", "url": "https://scmetro.org/rider-info/accessibility/", "fetch_date": "2026-08-13", "language": "en", "section": "Mobility Devices", "text": "All mobility devices are allowed to access our vehicles regardless of weight or size. We will attempt to carry any wheelchair or mobility device that can physically and safely be accommodated on either our fixed-route or ParaCruz vehicles.\nBoarding is permitted as long as the device can maneuver the ramp or be picked up by the lift, and the passenger can maneuver the device into the passenger area in a forward-facing position for securement.\nMETRO vehicles utilize a multi-point securement system, including lap belts and shoulder harnesses (and safety restraint bars on fixed-route buses).\nFor Your Safety\nSecurement of mobility devices is mandatory.\nMETRO requests that you lock the brakes on your mobility device while using the lift and while the bus is in motion. While traveling in a scooter, the bus operator will suggest transferring to a passenger seat once your scooter has been secured."}
{"chunk_id": "scmtd-accessibility#6", "doc_id": "scmtd-accessibility", "agency": "SCMTD", "agency_full": "Santa Cruz Metropolitan Transit District", "doc_title": "Accessibility (discount fares and Discount Photo ID Card)", "url": "https://scmetro.org/rider-info/accessibility/", "fetch_date": "2026-08-13", "language": "en", "section": "Mobility Training", "text": "Many customers find that our fixed-route buses provide greater flexibility and independence while being less expensive than our paratransit service. Our Mobility Program provides free training to individuals who want to learn how to:\nRide the bus safely and confidently\nUse passenger lifts, ramps, kneeling bus steps, and other special features\nHandle unique mobility situations\nMake connections between buses\nObtain a Discount Photo ID Card\nPurchase discounted fares and passes\nRead the Headways Bus Rider’s Guide\nPlan a trip using the METRO website\nComplimentary Stokes Straps (for protecting your wheelchair from tie-down scratches) are available to training participants.\nFor more information, contact the Mobility Training Coordinator at (831) 420-2576."}
{"chunk_id": "scmtd-accessibility#7", "doc_id": "scmtd-accessibility", "agency": "SCMTD", "agency_full": "Santa Cruz Metropolitan Transit District", "doc_title": "Accessibility (discount fares and Discount Photo ID Card)", "url": "https://scmetro.org/rider-info/accessibility/", "fetch_date": "2026-08-13", "language": "en", "section": "Discount Fares & Passes", "text": "Older adults and people with disabilities are eligible for discount fares and passes.\nQualifying individuals must present one of the following forms of verification below to a bus operator upon boarding, or to a Customer Service Representative or METRO Pass Vendor when purchasing a discount pass"}
{"chunk_id": "scmtd-accessibility#8", "doc_id": "scmtd-accessibility", "agency": "SCMTD", "agency_full": "Santa Cruz Metropolitan Transit District", "doc_title": "Accessibility (discount fares and Discount Photo ID Card)", "url": "https://scmetro.org/rider-info/accessibility/", "fetch_date": "2026-08-13", "language": "en", "section": "Older Adults and People with Disabilities must present one of the following .", "text": "Older adults (age 65 and over):\nA METRO Discount Photo ID Card (described below)\nA Discount Photo ID Card issued by another transit agency\nA Senior Citizen ID Card\nIdentification that displays date of birth (e.g. passports & birth certificates)\nCurrent State Driver’s License, or current State ID Card\nA Medicare ID Card\nPeople with disabilities:\nA valid ID Card for a California Disabled Person Parking Placard\nA Disabled Veteran’s ID Card"}
{"chunk_id": "scmtd-accessibility#9", "doc_id": "scmtd-accessibility", "agency": "SCMTD", "agency_full": "Santa Cruz Metropolitan Transit District", "doc_title": "Accessibility (discount fares and Discount Photo ID Card)", "url": "https://scmetro.org/rider-info/accessibility/", "fetch_date": "2026-08-13", "language": "en", "section": "Discount Photo ID Cards", "text": "To make it easier for seniors and people with disabilities to ride public transit, we offer a METRO-issued Discount Photo ID Card. The Discount Photo ID provides proof of eligibility for METRO discount fares and passes. It also qualifies you to ride with attendants at no extra fare and/or children at the discount fare. People with METRO’s Discount Photo ID can use the card to qualify for the discount fares offered by other transit agencies.\nApplication Criteria for Older Adults\nMust be at least 65 years old\nMust submit one of the forms of identification listed above (except Medicare ID).\nApplication Criteria for People with Disabilities\nMust submit one of the forms of identification listed above.\nOR\nMust present a complete Professional Verification of Disability Status form. The form must be completed by a medical practitioner or other professional verifying your disability."}
{"chunk_id": "scmtd-accessibility#10", "doc_id": "scmtd-accessibility", "agency": "SCMTD", "agency_full": "Santa Cruz Metropolitan Transit District", "doc_title": "Accessibility (discount fares and Discount Photo ID Card)", "url": "https://scmetro.org/rider-info/accessibility/", "fetch_date": "2026-08-13", "language": "en", "section": "Where to Apply", "text": "Visit Customer Service at our Transit Centers in downtown Santa Cruz and Watsonville during business hours.\nProcessing and Replacement Fees\n$2.00 to process a new Photo ID Card\n$2.00 for the first replacement of a lost card\n$5.00 for the replacement of a lost card thereafter\nHow to Obtain the Application Forms\nRead the Discount Fare Program and Policy .\nPrint the application forms that are appended to the policy as Attachment A and Attachment B .\nIf your application requires confirmation of legal blindness, print and submit Attachment C .\nYou may also request the forms from Customer Service at our Transit Centers in downtown Santa Cruz and Watsonville.\nAttendants\nPeople with disabilities who require an attendant are only required to pay one discount rate fare when they travel with a METRO Discount Photo ID Card. To qualify, your application form must indicate that you need an attendant. A “green dot” will then be placed on your Discount Photo ID Card, which allows you to receive this benefit.\nChildren\nChildren (age 17 and under) may ride at the discount fare rate when accompanying a parent who travels with a METRO Discount Photo ID Card. To qualify, your application form must include a completed Request for Reduced Children’s Fare with Discount Fare Card Form ( Attachment B ). A “gold dot” will then be placed on your Discount Photo ID Card, which allows you to receive this benefit."}
{"chunk_id": "scmtd-accessibility#11", "doc_id": "scmtd-accessibility", "agency": "SCMTD", "agency_full": "Santa Cruz Metropolitan Transit District", "doc_title": "Accessibility (discount fares and Discount Photo ID Card)", "url": "https://scmetro.org/rider-info/accessibility/", "fetch_date": "2026-08-13", "language": "en", "section": "Accessibility Policies and Procedures", "text": "Request for Reasonable Accomodation\nSanta Cruz METRO does not discriminate against individuals with disabilities in the provision of transportation services and is committed to ensuring that no person, solely by reason of his or her disability, is excluded from participation in, is denied benefits of, or is subjected to discrimination under any Santa Cruz METRO’s programs or activities.\nSanta Cruz METRO considers all requests for reasonable modifications of its policies, practices or procedures when necessary to avoid discrimination on the basis of disability. Santa Cruz METRO is not required to grant requests for reasonable modifications that would fundamentally alter the nature of the Santa Cruz METRO services, programs or activities; are not needed for access to Santa Cruz METRO services, programs or activities; or present a direct threat of injury to other persons or property. Due to the fact-specific nature of requests, individual decisions and one-time modifications are not precedential. If a modification is determined later to be unnecessary for the requesting individual to use the requested transit service, a fundamental alteration, or unsafe for other person(s) or property, Santa Cruz METRO may discontinue or change the modification.\nIf a customer believes they have been discriminated against by Santa Cruz METRO on the basis of a disability, they may submit a Request for Reasonable Modification using our online Cutsomer Service Report form and selecting “Request for Reasonable Accomodation” from the dropdown menu. They may also complete the request for Reasonable Modification form (Appendix D), which is available in English and Spanish .\nIf an individual is unable to write because of a disability and needs assistance in completing any form, District staff will assist by scribing the complaint by phone. Please contact our Customer Service Department at 831-425-8600 .\nRequests for reasonable modifications are handled by Santa Cruz METRO’s Chief Operating Officer (COO), who can be reached as follows:\nBy Phone: 831-426-6080 or Fax 831-426-9471\nBy email: mross@scmetro.org\nBy US mail: Santa Cruz METRO Attention: Margo Ross (COO) 110 Vernon Street Santa Cruz, CA 95060\nSanta Cruz METRO Attention: Margo Ross (COO) 110 Vernon Street Santa Cruz, CA 95060\nCOO will evaluate all requests for reasonable modifications, and provide a written response to the individual requestor within ten (10) business days.\nDownload our ADA Complaint Procedure in English or Spanish .\nAccessible Information Request\nYou may request accessible information online using our Customer Service Report form and selecting “Accessible Information Request” from the dropdown menu.\nTitle VI Discrimination Complaint\nYou may file a Title VI Discrimination Complaint online using our Customer Service Report form and selecting “Title VI Discrimination Complaint” from the dropdown menu.\nAccessibility Policies\nOur policies related to accessibility, ParaCruz, discounted fares, and other services and programs for people with disabilities can be found in our Resource Library ."}
{"chunk_id": "scmtd-tap2cruz#0", "doc_id": "scmtd-tap2cruz", "agency": "SCMTD", "agency_full": "Santa Cruz Metropolitan Transit District", "doc_title": "Tap2Cruz (contactless payment and fare capping)", "url": "https://scmetro.org/tap2cruz/", "fetch_date": "2026-08-13", "language": "en", "section": "onboard credit card payments are almost here!", "text": "Santa Cruz METRO will launch Tap2Cruz, a contactless fare payment technology for riders, in Summer 2026 .\nContactless-enabled bank cards (Visa, Mastercard, Discover, and American Express) and mobile wallets (Apple Pay, Google Pay, Samsung Pay, and Fitbit Pay) are accepted.\nCash and Splash Pass are still accepted, as well.\nTo use Tap2Cruz, use the same method of contactless payment on each trip and tap the payment reader as you board the bus. If traveling in a group, each rider must pay separately. Don’t use the same contactless payment for multiple riders.\nContactless payments are safe and secure by using a one-time code for every transaction."}
{"chunk_id": "scmtd-tap2cruz#1", "doc_id": "scmtd-tap2cruz", "agency": "SCMTD", "agency_full": "Santa Cruz Metropolitan Transit District", "doc_title": "Tap2Cruz (contactless payment and fare capping)", "url": "https://scmetro.org/tap2cruz/", "fetch_date": "2026-08-13", "language": "en", "section": "Frequently asked questions", "text": "What type of payment methods are accepted on METRO’s contactless payment system?\nMETRO accepts Visa, Mastercard, Discover, and American Express contactless-enabled bank cards and mobile wallets. Accepted mobile wallets include Apple Pay & Google Pay, either on your phone or wearable.\nHow do I know if I have a contactless-enabled bank card?\nCards that are contactless-enabled have the symbol shown below (on the front or the back):\nMany banks and financial institutions have switched to contactless cards to make payments safer, faster, and more secure for their customers. Check with your card issuer if you are unsure if your card is contactless-enabled.\nIf you do not have a contactless card, you have options:\nLink an existing bank card to your smart device.\nOpen a safe, inclusive bank or checking account.\nOrder a contactless-enabled Cash App Card (no need to have a bank account).\nCan I still ride METRO if I do not have a contactless-enabled card or a payment-enabled device?\nYes. You can still pay for your fare using cash and Splash Pass. You will need to use the farebox to pay your fare, or visit either of our Customer Service Booths in Santa Cruz or Watsonville.\nHow do I use my contactless-enabled bank card or payment-enabled device on METRO?\nAs you board the bus to start your journey, look for the contactless symbol on the Tap2Pay readers:\nSimply tap your contactless-enabled bank card or payment-enabled device below the screen on the contactless symbol and wait for the green “GO!” screen.\nWhat are Tap2Pay readers?\nTap2Pay payment readers are the face of METRO’s contactless fare payment system. The readers serve as point-of-sale terminals, allowing you to pay your fare and enter the system instantly. They are mounted at the front entrance of the bus and look like this:\nWhy doesn’t my contactless-enabled bank card work?\nIf your contactless-enabled bank card is not working, it may be due to one of the following reasons:\nYou have a new card. If you have a new contactless-enabled card, you might need to activate it first. If, after activating, your new contactless-enabled card it is still not working, please contact your card issuer at the phone number listed on the back of your card.\nYour card issuer has declined payment. This may be due to your bank account not having enough funds for the journey. Please check with your card issuer.\nYour card may be damaged or expired. If this happens, you’ll need to get your card reissued by contacting your card issuer."}
{"chunk_id": "scmtd-tap2cruz#2", "doc_id": "scmtd-tap2cruz", "agency": "SCMTD", "agency_full": "Santa Cruz Metropolitan Transit District", "doc_title": "Tap2Cruz (contactless payment and fare capping)", "url": "https://scmetro.org/tap2cruz/", "fetch_date": "2026-08-13", "language": "en", "section": "Fares: how are they calculated & charged?", "text": "What will I be charged?\nWhen paying with a contactless bank card or mobile wallet at a Tap2Cruz reader, your fare will be the same as paying with any other method—you can ride up to 2 hours systemwide for only $2 Regular Fare or $1 Discount Fare* when tapping to pay.\nIs there a weekly or monthly payment option?\nYes, please see the table below for daily and monthly fare-capping amounts when paying with a contactless payment method.\nThe 31-day cap operates on a rolling basis. This means that a cap will apply for all trips taken within a 31-day period from the first time you tap to pay, and on a rolling basis, based on usage thereafter.\nThe 31-day period starts with the first tap.\nHow do charges appear on my card statement?\nThe fare is charged to your card’s account and will include the description: “Santa Cruz METRO”\nTo view your recent METRO rides and see what fare you were charged, visit our Traveler Portal (or check your bank card statement).\nIs paying via a contactless-enabled bank card or payment-enabled device secure?\nYes. Tap2Cruz transactions are processed through the same secure networks used for all other Visa, Mastercard, Discover, and American Express transactions. Contactless cards are built on secure EMV® Chip technology, which has proven effective at reducing counterfeit fraud. Just like inserting your card, each EMV® Contactless transaction delivers a one-time code to the payment reader that protects payment information and authorizes the transaction with a single tap.\nWill my information be kept private?\nPersonal data will never be stored, sold, or given away by METRO or any third-party agent. METRO’s Customer Service Representatives do not have access to full credit card account numbers. Customer Service Representatives will answer customer support queries in accordance with Payment Card Industry practices.\nDoes my card issuer see my travel history?\nNo. Just like your card issuer would not see what you order from a coffee shop or other retailer, the issuer will only see the amount of the transaction.\nWill I be charged a service fee for using my contactless payment method on METRO?\nNo, there are no additional fees to use contactless-enabled payment methods.\nCan I pay for more than one person using one contactless payment method?\nNo. Each rider must pay with their own contactless-enabled bank card or payment-enabled device.\nTip: If you have both a physical card and a digital wallet version of that same card, they count as different payment methods.\nDo I always have to use the same payment method within the 2-hour transfer window?\nYes. You cannot switch payment methods during the 2-hour transfer window. The fare calculation software will only charge your card $2 throughout this window, no matter how many times it is tapped. If you switch between payment methods during the 2-hour window, it will be treated as a new trip, and you will be charged again.\nImportant: You must use the same payment method throughout all your trips to qualify for benefits like fare capping, and automatic discount fares (once verified and linked to your card).\nWill it cost more to use contactless payments?\nNo. Fares paid via contactless payment will never cost more than the standard Fixed Route fares and will be capped at daily and 31-day amounts, allowing you to pay as you go up to the fare cap.\nPlease review the fare chart for Tap2Cruz fare capping information.\nDo I need to tap on each bus I board within that 2-hour window?\nYes, you must tap on a contactless payment reader on each bus you board. The fare calculation software will keep track of your taps and only charge you $2 regardless how many times you tap. You will not be charged again until 2 hours have passed.\nAre discounted fares available with contactless payment?\nDiscounted contactless fares are now available for older adults (ages 65+), Veterans, and Medicare cardholders via a simple, digitized verification program that enables riders to apply for and receive fare discounts.\nUtilizing CalITP Benefits, you can link your benefits eligibility to your preferred Tap2Cruz payment card, ensuring you always receive discount fare when tapping!\nRiders who are eligible for a discount fare can still pay the existing discount fare with cash or SmartCard when boarding a bus; you’ll pay at the farebox instead of using the contactless payment reader."}
{"chunk_id": "scmtd-tap2cruz#3", "doc_id": "scmtd-tap2cruz", "agency": "SCMTD", "agency_full": "Santa Cruz Metropolitan Transit District", "doc_title": "Tap2Cruz (contactless payment and fare capping)", "url": "https://scmetro.org/tap2cruz/", "fetch_date": "2026-08-13", "language": "en", "section": "Troubleshooting Issues", "text": "What can I do if my payment was not accepted at the payment reader?\nIf you tap your contactless card or payment-enabled device and the payment reader indicates that the payment was not accepted, you will need to use another payment method to pay for your ride. Your payment may not be accepted for a few reasons:\nIt is possible that your payment method has been blocked if we have not received payment for a prior fare. Until payment is received for that fare, that payment method will remain blocked, even if you use other payment methods in the meantime\nYour payment method has been blocked by your bank\nYour card or smart device is damaged\nYour card is not contactless-enabled\nYou may not have enough funds\nTo resolve an issue with your card, please contact your bank. In the meantime, you can use another contactless debit or credit card, including a card in your mobile wallet. If you are having trouble with your payment-enabled device, you may need to remove the card from your device and add it back in.\nHow can I get my blocked payment method accepted again?\nOnce you have resolved the issue with your payment method, it can take up to 15 minutes before you can continue to use the same payment method at METRO payment readers.\nWhat is “card clash?”\nCard clash happens when more than one payment method touches the payment reader at the same time. The payment reader may deduct the fare from the wrong bank card/device as it reads the first payment method it comes in contact with or it will not read either card. It is recommended that you present one payment method when paying your fare.\nNote : If you are paying for someone who is traveling with you, you will need to use a different card or device, or an alternative form of fare payment.\nHow do I apply for a refund?\nIf you suspect you have been charged more than once or have not been charged the correct fare, please contact METRO Customer Service at (831) 425-8600, daily, 8 a.m. to 5 p.m.\nHow do I dispute a charge?\nIf you did not authorize a charge, or if you believe that you have been charged incorrectly, you can dispute a charge by speaking with a METRO Customer Service representative at (831) 425-8600, Monday through Friday, 8 a.m. to 5 p.m.\nWhat if my payment method is lost or stolen?\nIf your card is lost or stolen, contact your bank first to ensure that your card is canceled and to prevent unauthorized transactions.\nIf your card is found, and if your bank did not cancel it, you may continue using your card."}
{"chunk_id": "soltrans-fare-table#0", "doc_id": "soltrans-fare-table", "agency": "SolTrans", "agency_full": "Solano County Transit", "doc_title": "Fare Table", "url": "https://www.soltrans.org/fares/fare-table", "fetch_date": "2026-08-13", "language": "en", "section": "Fare Table", "text": "Please have exact fare ready when boarding the bus, as fare boxes do not make change. Bus operators do not carry cash.\nEffective Sunday, December 5, 2021\nAdult\n$2.00 *\nLocal\n$2.75 *\nSolanoExpress Within Solano County\n$5.00 *\nSolanoExpress Outside Solano County\n$6.00 *\nRoute 82\nYouth (18 &under)\nFREE\nLocal\nSolanoExpress Within Solano County\nSolanoExpress Outside Solano County\nRoute 82\nReduced\n$1.00 *\nLocal\n$1.35 *\nSolanoExpress Within Solano County\n$2.50 *\nSolanoExpress Outside Solano County\n$3.00 *\nRoute 82\nAdult\n$4.50 *\nLocal\n$5.50 *\nSolanoExpress Within Solano County\n$10.00\nSolanoExpress Outside Solano County\n1 Pass Swipe +Upcharge\nRoute 82\nYouth (18 &under)\nFREE\nLocal\nSolanoExpress Within Solano County\nSolanoExpress Outside Solano County\nRoute 82\nReduced\n$2.25\nLocal\n$2.75\nSolanoExpress Within Solano County\n$5.00\nSolanoExpress Outside Solano County\n1 Pass Swipe+Upcharge\nRoute 82\nAdult\n$18.00\nLocal\nN/A\nSolanoExpress Within Solano County\nSolanoExpress Outside Solano County\nRoute 82\nYouth (18 &under)\nFREE\nLocal\nSolanoExpress Within Solano County\nSolanoExpress Outside Solano County\nRoute 82\nReduced\n$9.00\nLocal\nN/A\nSolanoExpress Within Solano County\nSolanoExpress Outside Solano County\nRoute 82\nAdult\n$60.00 *\nLocal\n$70.00\nSolanoExpress Within Solano County\n$114.00 *\nSolanoExpress Outside Solano County\n1 Pass Swipe+Upcharge\nRoute 82\nYouth (18 &under)\nFREE\nLocal\nSolanoExpress Within Solano County\nSolanoExpress Outside Solano County\nRoute 82\nReduced\n$30.00 *\nLocal\n$35.00\nSolanoExpress Within Solano County\n$57.00 *\nSolanoExpress Outside Solano County\n1 Pass Swipe+Upcharge\nRoute 82\nCash Fare\n$4.00\nLocal\nN/A\nSolanoExpress Within Solano County\nSolanoExpress Outside Solano County\nRoute 82"}
{"chunk_id": "soltrans-fare-table#1", "doc_id": "soltrans-fare-table", "agency": "SolTrans", "agency_full": "Solano County Transit", "doc_title": "Fare Table", "url": "https://www.soltrans.org/fares/fare-table", "fetch_date": "2026-08-13", "language": "en", "section": "10-Ride Pass", "text": "$40.00\nLocal\nN/A\nSolanoExpress Within Solano County\nSolanoExpress Outside Solano County\nRoute 82\n* Available on Clipper\nNOTE: Clipper charges the Outside County fare on all SolTrans SolanoExpress lines. Please use cash or a paper pass for travel within Solano County or locally on SolanoExpress lines.\nChildren\nChildren age 5 and under ride free, maximum of two per fare-paying passenger. Additional children pay youth fare. ‍\nSolano Community College Students\nSolano Community College students ride free with their valid student ID. The FREE ride is valid on all SolTrans, FAST local, and SolanoExpress routes. ‍"}
{"chunk_id": "soltrans-fare-table#2", "doc_id": "soltrans-fare-table", "agency": "SolTrans", "agency_full": "Solano County Transit", "doc_title": "Fare Table", "url": "https://www.soltrans.org/fares/fare-table", "fetch_date": "2026-08-13", "language": "en", "section": "Reduced Fare Eligibility Senior 65+ / Disabled / Medicare Recipients", "text": "To qualify you must present one of the following:\nPhoto ID with birthdate indicating 65+\nValid Medicare Card with photo ID\nRegional Transit Connection (RTC) Discount Card\nDMV Disabled License Plate Registration\nDMV Disabled Parking Placard printout ‍\nSenior 80+\nSeniors 80+ ride FREE on SolTrans and FAST local routes and SolanoExpress lines. To qualify, present a photo ID with birth year indicating 80+ to the operator.\n‍"}
{"chunk_id": "soltrans-fare-table#3", "doc_id": "soltrans-fare-table", "agency": "SolTrans", "agency_full": "Solano County Transit", "doc_title": "Fare Table", "url": "https://www.soltrans.org/fares/fare-table", "fetch_date": "2026-08-13", "language": "en", "section": "General Terms & Conditions", "text": "All SolTrans paper passes expire and are not refundable or exchangeable. Passes worn or damaged to the point they are not readable by the farebox may not be accepted. Please do not laminate or punch holes in passes as this will invalidate the pass. ‍"}
{"chunk_id": "soltrans-fare-table#4", "doc_id": "soltrans-fare-table", "agency": "SolTrans", "agency_full": "Solano County Transit", "doc_title": "Fare Table", "url": "https://www.soltrans.org/fares/fare-table", "fetch_date": "2026-08-13", "language": "en", "section": "Service Areas", "text": "Local Passes : Valid for travel within Vallejo and Benicia on SolTrans Local fixed routes * and local trips on SolanoExpress fixed routes. Extra surcharge for SolanoExpress travel outside Vallejo and Benicia.\nWithin Solano County Passes : Valid for travel within and between Solano County cities (Vallejo, Benicia, Fairfield, Vacaville, Dixon, and Davis) on SolanoExpress Lines. Extra surcharge for SolanoExpress travels outside of Solano County. ‍\nOutside Solano County Passes : Valid for travel both outside and within Solano County on SolanoExpress fixed routes and SolTrans Local fixed routes. Extra surcharge on SolanoExpress Route 82 to the San Francisco Ferry terminal. ‍ ‍"}
{"chunk_id": "soltrans-fare-table#5", "doc_id": "soltrans-fare-table", "agency": "SolTrans", "agency_full": "Solano County Transit", "doc_title": "Fare Table", "url": "https://www.soltrans.org/fares/fare-table", "fetch_date": "2026-08-13", "language": "en", "section": "Fare Categories", "text": "1. Adult : Ages 19-64 2. Youth : Ages 6-18 3. Reduced : Ages 65 and over, disabled or Medicare recipient. A driver may request to see proof of eligibility:\n- Photo ID with birthdate indicating 65+ - Medicare card with photo ID - Regional Transit Connection (RTC) Discount Card - DMV Disabled License Plate registration paperwork - DMV Disabled Parking placard paperwork"}
{"chunk_id": "soltrans-fare-table#6", "doc_id": "soltrans-fare-table", "agency": "SolTrans", "agency_full": "Solano County Transit", "doc_title": "Fare Table", "url": "https://www.soltrans.org/fares/fare-table", "fetch_date": "2026-08-13", "language": "en", "section": "Pass Types", "text": "31-Day Passes :Valid for unlimited travel on fixed routes for 31 days from the first day of use. Available to Adult and Reduced Fare Categories for all Service Areas. Youth Fare Category is only available for the Local Service Area. ‍\nDay Passes : Valid for unlimited travel on fixed routes all day on the first day used. May be purchased onboard the bus with the exact fare. Available to all Fare Categories for all Service Areas. ‍\nLocal 10-Ride Pass : Valid for 10 one-way rides (single boarding) on SolTrans fixed routes. Available to all Fare Categories for SolTrans Local Service Area only. ‍\nParatransit 10-Ride Pass : Valid for 10 one-way rides (single boarding) on SolTrans' ADA Paratransit demand response† service only within SolTrans’ local service area. ADA Paratransit Certification is required to ride. A driver may request to see a valid ADA Paratransit ID card.\n* Fixed route - Services provided on a repetitive, fixed schedule basis along a specific route with vehicles stopping to pick up and deliver passengers to specific locations; each fixed route trip serves the same origins and destinations.\n† Demand response - A transit mode operating in response to calls from passengers to the transit operator, who then dispatches a vehicle to pick up the passengers and transport them to their destinations. The vehicle may be dispatched to pick up several passengers at different pick-up points before taking them to their respective destinations and may be interrupted on route to these destinations to pick up other passengers."}
{"chunk_id": "soltrans-fare-table#7", "doc_id": "soltrans-fare-table", "agency": "SolTrans", "agency_full": "Solano County Transit", "doc_title": "Fare Table", "url": "https://www.soltrans.org/fares/fare-table", "fetch_date": "2026-08-13", "language": "en", "section": "Leave a Comment", "text": "We welcome feedback and questions from SolTrans passengers. Please fill out the form to send us a message. Customer service hours of operation are 8:00 am to 8:00 pm, Monday through Friday. Customer service can be reached at (707) 648-4666 during regular office hours."}
{"chunk_id": "soltrans-clipper-card#0", "doc_id": "soltrans-clipper-card", "agency": "SolTrans", "agency_full": "Solano County Transit", "doc_title": "Clipper Card", "url": "https://www.soltrans.org/fares/clipper-card", "fetch_date": "2026-08-13", "language": "en", "section": "Clipper Card", "text": "Clipper is an all-in-one transit card that keeps track of any passes and cash value you load onto it while applying all applicable fares, discounts, and transfer rules. This lets you customize your card for your own transit needs. A Clipper card makes boarding faster, eliminates the need to carry exact change, and can be registered for added protection in case it’s lost.\nYou may use Clipper on many public transit services throughout the San Francisco Bay Area, including BART. ‍"}
{"chunk_id": "soltrans-clipper-card#1", "doc_id": "soltrans-clipper-card", "agency": "SolTrans", "agency_full": "Solano County Transit", "doc_title": "Clipper Card", "url": "https://www.soltrans.org/fares/clipper-card", "fetch_date": "2026-08-13", "language": "en", "section": "Clipper START Pilot Program", "text": "The Clipper START Program allows lower-income adults age 19-64 to receive a 50 percent fare discount on SolTrans with a valid Clipper START Card. For more information about the programs and the application process visit, Clipper START .\nPlease visit the Clipper on SolTrans site for instructions on how to use your Clipper Card"}
{"chunk_id": "soltrans-clipper-card#2", "doc_id": "soltrans-clipper-card", "agency": "SolTrans", "agency_full": "Solano County Transit", "doc_title": "Clipper Card", "url": "https://www.soltrans.org/fares/clipper-card", "fetch_date": "2026-08-13", "language": "en", "section": "Get Your Clipper Card", "text": "To get yourClipper Card:\nCall (877) 878-8883 or go to the Clipper website\nVisit the following retail locations: Vallejo Transit Center 311 Sacramento St. Vallejo, CA 94590 ‍ Walgreens 2647 Springs Rd Vallejo, CA 94591 ‍ Walgreens 1050 Redwood St Vallejo, CA 94590 ‍\nPlease visit our Frequently Asked Questions for information on discounted prices for Clipper Cards."}
{"chunk_id": "soltrans-clipper-card#3", "doc_id": "soltrans-clipper-card", "agency": "SolTrans", "agency_full": "Solano County Transit", "doc_title": "Clipper Card", "url": "https://www.soltrans.org/fares/clipper-card", "fetch_date": "2026-08-13", "language": "en", "section": "‍ Transfers When Using Clipper", "text": "Transfers to/from other Transit Agencies\nCurrently, Clipper supports transfers to/from SolTrans and connecting transit agencies including:\nGolden Gate Transit 40/42\nNAPA VINE Route 11\nSan Francisco Bay Ferry (Vallejo-SF Ferry only)*\nWestCat\nCounty Connection\nTransfers to and from other bus agencies are good for 60 minutes. Full fares are charged for transfers to/from all other transit agencies that use Clipper.\n* Transfers to/from Vallejo SF Bay Ferry\nTransfers between SolTrans and the Vallejo SF Bay Ferry receive a local fare credit of $1.75 for adults, $1.50 for youth, and $0.85 for Seniors/Persons with Disabilities/Medicare card holders.\nThis means SolTrans riders transferring from a local bus route can pay a reduced Clipper e-cash fare on the Vallejo-SF Ferry.\nFor Ferry riders transferring to the SolTrans system, transfers are free on local bus routes. Clipper will only detect e-cash transfers as the Ferry Monthly Pass is not currently available on Clipper.\nNote: There are no transfers within the SolTrans system, (i.e. from one SolTrans route to another). For same-day, multi-route trips, passengers should purchase day passes."}
{"chunk_id": "soltrans-clipper-card#4", "doc_id": "soltrans-clipper-card", "agency": "SolTrans", "agency_full": "Solano County Transit", "doc_title": "Clipper Card", "url": "https://www.soltrans.org/fares/clipper-card", "fetch_date": "2026-08-13", "language": "en", "section": "Leave a Comment", "text": "We welcome feedback and questions from SolTrans passengers. Please fill out the form to send us a message. Customer service hours of operation are 8:00 am to 8:00 pm, Monday through Friday. Customer service can be reached at (707) 648-4666 during regular office hours."}
{"chunk_id": "soltrans-ways-to-pay#0", "doc_id": "soltrans-ways-to-pay", "agency": "SolTrans", "agency_full": "Solano County Transit", "doc_title": "Ways to Pay", "url": "https://www.soltrans.org/fares/ways-to-pay", "fetch_date": "2026-08-13", "language": "en", "section": "Cash", "text": "Please have the exact fare ready as drivers do not carry change (you can overpay if you don't have the exact amount). Put your money in the farebox located next to the driver; note that the farebox has a sticker that lists all fares. ‍"}
{"chunk_id": "soltrans-ways-to-pay#1", "doc_id": "soltrans-ways-to-pay", "agency": "SolTrans", "agency_full": "Solano County Transit", "doc_title": "Ways to Pay", "url": "https://www.soltrans.org/fares/ways-to-pay", "fetch_date": "2026-08-13", "language": "en", "section": "Passes", "text": "One ride and day passes can be purchased on the bus, all other passes can be purchased at one of our ticket retail locations ( Where to Buy SolTrans Tickets and Passes ). Please put the pass in the farebox located next to the driver with the arrow facing down. ‍"}
{"chunk_id": "soltrans-ways-to-pay#2", "doc_id": "soltrans-ways-to-pay", "agency": "SolTrans", "agency_full": "Solano County Transit", "doc_title": "Ways to Pay", "url": "https://www.soltrans.org/fares/ways-to-pay", "fetch_date": "2026-08-13", "language": "en", "section": "Clipper Card", "text": "Clipper Card is the Bay Area’s all-in-one transit card. With Clipper, riders can load cash or passes onto their card. Riders can now load a Clipper card onto their phone with Apple Pay or Google Pay, and manage their balance with the Clipper app. To pay, tag the Clipper reader with your card or phone upon boarding the bus. ‍"}
{"chunk_id": "soltrans-ways-to-pay#3", "doc_id": "soltrans-ways-to-pay", "agency": "SolTrans", "agency_full": "Solano County Transit", "doc_title": "Ways to Pay", "url": "https://www.soltrans.org/fares/ways-to-pay", "fetch_date": "2026-08-13", "language": "en", "section": "Token Transit", "text": "Token Transit is a mobile APP that lets you ride public transit with ease and convenience. Pay with your credit, debit, or commuter benefits card, and always have your pass with you.\nIf you are paying with cash or a pass and use more than one bus, you must present a fare each time you board a different bus.\n‍"}
{"chunk_id": "soltrans-ways-to-pay#4", "doc_id": "soltrans-ways-to-pay", "agency": "SolTrans", "agency_full": "Solano County Transit", "doc_title": "Ways to Pay", "url": "https://www.soltrans.org/fares/ways-to-pay", "fetch_date": "2026-08-13", "language": "en", "section": "Leave a Comment", "text": "We welcome feedback and questions from SolTrans passengers. Please fill out the form to send us a message. Customer service hours of operation are 8:00 am to 8:00 pm, Monday through Friday. Customer service can be reached at (707) 648-4666 during regular office hours."}
{"chunk_id": "soltrans-paperless-fares#0", "doc_id": "soltrans-paperless-fares", "agency": "SolTrans", "agency_full": "Solano County Transit", "doc_title": "Service Alert: Paper Pass Elimination", "url": "https://www.soltrans.org/news/service-alert-paper-pass-elimination", "fetch_date": "2026-08-13", "language": "en", "section": "Service Alert: Paper Pass Elimination", "text": "Effective Monday, July 1, 2024\nSolTrans is going paperless and eliminating all paper fare passes effective Monday, July 1, 2024. SolTrans already has several digital fare payment options; like Token Transit , Clipper Card (cash value and passes), and Clipper START. Exact cash and coins will continue to be accepted to purchase one-way fares and day passes on all local and express routes.\nNote: Paper passes will still be available for purchase and accepted on SolTrans Paratransit service."}
{"chunk_id": "soltrans-paperless-fares#1", "doc_id": "soltrans-paperless-fares", "agency": "SolTrans", "agency_full": "Solano County Transit", "doc_title": "Service Alert: Paper Pass Elimination", "url": "https://www.soltrans.org/news/service-alert-paper-pass-elimination", "fetch_date": "2026-08-13", "language": "en", "section": "Leave a Comment", "text": "We welcome feedback and questions from SolTrans passengers. Please fill out the form to send us a message. Customer service hours of operation are 8:00 am to 8:00 pm, Monday through Friday. Customer service can be reached at (707) 648-4666 during regular office hours."}
{"chunk_id": "westcat-fares-all#0", "doc_id": "westcat-fares-all", "agency": "WestCAT", "agency_full": "WestCAT (Western Contra Costa Transit Authority)", "doc_title": "All Fares", "url": "https://www.westcat.org/home/FaresAll", "fetch_date": "2026-08-14", "language": "en", "section": "(page top)", "text": "CASH FARES (one-way)** | Age 6-64 | Age 65+ / Disabled/Medicare* | Under age 6\nLocal Fixed Route and Express Bus | $1.75 | $0.75 | Free\nLYNX Transbay Bus | $5.00 | $2.00 | Free\nADA Paratransit Local | $1.25 | $1.25 | Free\nADA Paratransit Regional | $3.00 | $3.00 | Free\nSenior Dial-a-Ride Local | N/A | $1.25 (senior only) | Free\nSenior Dial-a-Ride Regional†† | N/A | $3.00 (senior only) | Free\nTRANSFER FARES | Age 6-64 | Age 65+ / Disabled/Medicare* | Under age 6\nTo WestCAT fixed Route Buses From AC Transit | $1.00 | $0.50 | Free\nFrom WestCAT Local Fixed Route Buses to WestCAT LYNX | $3.25 | $1.25 | Free\nFrom WestCAT Local Bus to another WestCAT Local Bus | Free with transfer slip at shared bus stops only | Free with transfer slip at shared bus stops only | Free\nPASS PRICES | Age 6-64 | Age 65+ / Disabled/Medicare* | Under age 6\nLYNX 10-Ride Passes | $50.00 | $20.00 | N/A\nLYNX 31-Day Pass | $140.00 | $70.00 | N/A\nFixed Route 31-Day Pass | $40.00 | $20.00 | N/A\nFixed Route Day Pass | $3.50 | $1.50 | N/A\nADA Paratransit 10-Ride Sheet Local | $10.00 | $10.00 | N/A\nADA Paratransit 10-Ride Sheet Regional | $25.00 | $25.00 | N/A\nSenior Dial-a-Ride 10-Ride Sheet Local | N/A | $10.00 (senior only) | N/A\nSenior Dial-a-Ride 10-Ride Sheet Regional†† | N/A | $25.00 (senior only) | N/A\nOther Operators' (i.e. AC Transit, BART, etc.) employee and dependent passes are not accepted on any of WestCAT’s routes."}
{"chunk_id": "westcat-fares-all#1", "doc_id": "westcat-fares-all", "agency": "WestCAT", "agency_full": "WestCAT (Western Contra Costa Transit Authority)", "doc_title": "All Fares", "url": "https://www.westcat.org/home/FaresAll", "fetch_date": "2026-08-14", "language": "en", "section": "FARE AND PASS INFORMATION", "text": "Full fare is required to ride all WestCAT buses. Failure to pay the required fare is considered Fare Evasion, which is against the Law (California Penal Code 640). Violators are subject to fines and may be banned from riding.\nWestCAT fares are among the lowest in the Bay Area. We offer a variety of options to pay your fare, including cash and an assortment of passes. We also accept Clipper, the all-inclusive transit pass for the Bay Area. The fare box accepts bills and coins. However, if you are paying with cash, exact fare is required. Transfers are issued and accepted on all WestCAT buses and we accept transfers from neighboring transit agencies.\nTo receive a reduced fare, a passenger may be asked to show one of the following: State issued ID (senior fare) Clipper Access (RTC)* Photo ID and Medicare card (not Medi-Cal) Photo ID and registration receipt / DMV placard Disabled Veterans ID card (disabled fare)\nState issued ID (senior fare)\nClipper Access (RTC)*\nPhoto ID and Medicare card (not Medi-Cal)\nPhoto ID and registration receipt / DMV placard\nDisabled Veterans ID card (disabled fare)\n*Currently, we honor but do not certify Clipper Access (formerly known as the Regional Transit Connection card- RTC). Clipper Access is available to qualified persons with disabilities. Clipper Access cardholders are eligible for reduced fares on Fixed-Route Transit Bus, Rail, and Ferry systems throughout the San Francisco Bay Area. Information on obtaining Clipper Access is at this link: Clipper Access\nAllows pass holder unlimited travel in any direction on local fixed-route and express buses only. Passes are valid only if stamped with correct date and are good for use through the last bus on the service day in which first used. May be pre-purchased through WestCAT or from the driver on the day of travel. Exact fare is required. Passes will be time stamped.\nIf you pay cash value with your Clipper card, you can automatically earn a day pass for unlimited rides in a single day on most County Connection, Tri Delta Transit, and WestCAT and Wheels routes. Once you pay $3.75 in fares in a day ($1.75 for senior and Clipper Access customers) on any combination of these transit services, your rides will be free of charge for the rest of that day. Free rides and fares paid on WestCAT LYNX Transbay service do not apply toward a Day Pass.\nDiscount Tickets provide 10 one-way rides per sheet. There is no expiration date. Tickets are not sold in any other denomination and cannot be purchased from the driver.\nPasses are non-transferable and expire 1-year from print date. Allows unlimited travel in any direction on Local Fixed Route and Express buses. LYNX passes also allow travel on Local Routes. Passes are good for 31 consecutive days beginning on the first day of use. Paper passes will be time stamped. Passes also available on Clipper cards."}
{"chunk_id": "westcat-transfers#0", "doc_id": "westcat-transfers", "agency": "WestCAT", "agency_full": "WestCAT (Western Contra Costa Transit Authority)", "doc_title": "Transfers", "url": "https://www.westcat.org/home/FaresTransfers", "fetch_date": "2026-08-14", "language": "en", "section": "Transfers", "text": "If you need to use more than one bus to get to your destination, ask the driver for a transfer when you first board the bus. WestCAT transfers will be honored only on the day of issue at established transfer points within one hour of their time of issue. They will not be accepted on any line that will return the passenger to the area in which the transfer was originally issued, nor to re-board the same route.\nAll Transfers from County Connection and Tri Delta Transit at shared stops in Martinez are free with a valid transfer. WestCAT will not issue another transfer upon receiving a transfer from one of these two agencies in Martinez.\nTransfers from Capital Corridor trains to WestCAT are free anywhere within WestCAT’s service area with validated transfer (exception LYNX to/from SF, and Paratransit/ Dial-a-Ride). See Capitol Corridor’s Transit Transfer Page for more information.\nIf you are using Clipper, Clipper automatically grants free or discounted transfers when transferring to another agency that accepts Clipper. Transfers are good for 120 minutes after boarding a bus. If you tag your second bus within the appropriate time frame, you will be granted your transfer. If you tag after that period, Clipper will deduct additional fare from your card."}
{"chunk_id": "westcat-transfers#1", "doc_id": "westcat-transfers", "agency": "WestCAT", "agency_full": "WestCAT (Western Contra Costa Transit Authority)", "doc_title": "Transfers", "url": "https://www.westcat.org/home/FaresTransfers", "fetch_date": "2026-08-14", "language": "en", "section": "WestCAT Transfer Policy", "text": "Passengers may request a transfer at the time of boarding. Valid for up to one hour to board another route to complete one-way trip. Accepted only at established transfer points. Not valid to reboard the same route after a stopover (to run an errand, get groceries, etc). Not valid to return to original boarding location (no round trip). Valid for up to one hour to board another route to complete one-way trip. Void if improperly used. Transfers will not be accepted if rolled, mutilated, torn or information is not readable. May not be shared with another passenger. No transfers to the BART system. Other Operators (ex. AC Transit, BART, etc.) employee and dependent passes are not accepted on any of WestCAT’s routes.\nPassengers may request a transfer at the time of boarding.\nValid for up to one hour to board another route to complete one-way trip.\nAccepted only at established transfer points.\nNot valid to reboard the same route after a stopover (to run an errand, get groceries, etc).\nNot valid to return to original boarding location (no round trip).\nVoid if improperly used. Transfers will not be accepted if rolled, mutilated, torn or information is not readable.\nMay not be shared with another passenger.\nNo transfers to the BART system.\nOther Operators (ex. AC Transit, BART, etc.) employee and dependent passes are not accepted on any of WestCAT’s routes."}
{"chunk_id": "westcat-clipper#0", "doc_id": "westcat-clipper", "agency": "WestCAT", "agency_full": "WestCAT (Western Contra Costa Transit Authority)", "doc_title": "Clipper Card", "url": "https://www.westcat.org/home/FaresClipper", "fetch_date": "2026-08-14", "language": "en", "section": "Clipper Card", "text": "WestCAT accepts Clipper cards on all WestCAT Local, Express, and LYNX routes (some restrictions do apply). Clipper cards allow you to store multiple passes and cash fare on one easy-to-use card. Clipper automatically figures out the cost of your ride, including all discounts and transfers. Just tag and go!\nBoarding Requirements Adult / Youth Cards: Must hold at least $1.75 in cash value, or have a valid pass loaded. Senior / Access (formerly RTC) Cards: Must hold at least $0.75 in cash value, or have a valid pass loaded. Tagging: Always tap your card on the reader near the front door when boarding and wait for the green light and beep."}
{"chunk_id": "westcat-clipper#1", "doc_id": "westcat-clipper", "agency": "WestCAT", "agency_full": "WestCAT (Western Contra Costa Transit Authority)", "doc_title": "Clipper Card", "url": "https://www.westcat.org/home/FaresClipper", "fetch_date": "2026-08-14", "language": "en", "section": "Boarding Requirements", "text": "Adult / Youth Cards: Must hold at least $1.75 in cash value, or have a valid pass loaded.\nSenior / Access (formerly RTC) Cards: Must hold at least $0.75 in cash value, or have a valid pass loaded.\nTagging: Always tap your card on the reader near the front door when boarding and wait for the green light and beep.\nFor more information on how to use Clipper, see the guide at ClipperCard.com/westcat or call WestCAT at (510) 724-7993.\nWhere to Get a Clipper Card Download the Clipper mobile app from the App Store or Google Play to get a virtual card. Order a physical card at clippercard.com Purchase Adult Clipper cards at BART Ticket Vending Machines (TVMs) or at participating Walgreens locations. Obtain a card in-person at the WestCAT Administrative Office in Pinole (Monday - Thursday, 9 a.m. to 4 p.m.)."}
{"chunk_id": "westcat-clipper#2", "doc_id": "westcat-clipper", "agency": "WestCAT", "agency_full": "WestCAT (Western Contra Costa Transit Authority)", "doc_title": "Clipper Card", "url": "https://www.westcat.org/home/FaresClipper", "fetch_date": "2026-08-14", "language": "en", "section": "Where to Get a Clipper Card", "text": "Download the Clipper mobile app from the App Store or Google Play to get a virtual card.\nOrder a physical card at clippercard.com\nPurchase Adult Clipper cards at BART Ticket Vending Machines (TVMs) or at participating Walgreens locations.\nObtain a card in-person at the WestCAT Administrative Office in Pinole (Monday - Thursday, 9 a.m. to 4 p.m.).\nYouth and Senior Discount Applications Youth (ages 5–18) and Seniors (65+) can now apply for their discount Clipper cards online at clippercard.com , making it easier than ever to access discounted fares."}
{"chunk_id": "westcat-clipper#3", "doc_id": "westcat-clipper", "agency": "WestCAT", "agency_full": "WestCAT (Western Contra Costa Transit Authority)", "doc_title": "Clipper Card", "url": "https://www.westcat.org/home/FaresClipper", "fetch_date": "2026-08-14", "language": "en", "section": "Youth and Senior Discount Applications", "text": "Clipper Card Costs Virtual Adult cards: Free (limited time) with a $3 minimum load. Physical cards: $3 fee, waived with Autoload when ordered online. Youth, Senior, Clipper START and Clipper Access (formerly RTC) cards: Free."}
{"chunk_id": "westcat-clipper#4", "doc_id": "westcat-clipper", "agency": "WestCAT", "agency_full": "WestCAT (Western Contra Costa Transit Authority)", "doc_title": "Clipper Card", "url": "https://www.westcat.org/home/FaresClipper", "fetch_date": "2026-08-14", "language": "en", "section": "Clipper Card Costs", "text": "Virtual Adult cards: Free (limited time) with a $3 minimum load.\nPhysical cards: $3 fee, waived with Autoload when ordered online.\nYouth, Senior, Clipper START and Clipper Access (formerly RTC) cards: Free.\nAdding Value and Passes Add value through the Clipper app, Clipper website, BART Ticket Vending Machines, in-person at the WestCAT Administrative Office in Pinole (Monday - Thursday, 9 a.m. to 4 p.m.) or at participating Walgreens locations. Products loaded online or by phone may take up to three to five days to appear. Autoload can automatically reload your card when your balance is low.\nAdding Value and Passes\nClipper START Riders ages 19–64 with qualifying incomes can apply for Clipper START to receive discounted fares. Riders must apply for and use the START card. Apply online at www.clipperstartcard.com"}
{"chunk_id": "westcat-clipper#5", "doc_id": "westcat-clipper", "agency": "WestCAT", "agency_full": "WestCAT (Western Contra Costa Transit Authority)", "doc_title": "Clipper Card", "url": "https://www.westcat.org/home/FaresClipper", "fetch_date": "2026-08-14", "language": "en", "section": "Clipper START", "text": "Checking Balances Balances no longer display on validators but can be checked anytime: In real-time via the Clipper app or website (for registered cards). Through Apple Wallet or Google Wallet for mobile cards. Call Clipper Customer Service at 877.878.8883. In-person at the WestCAT Administrative Office in Pinole (Monday - Thursday, 9 a.m. to 4 p.m.) or at participating Walgreens locations."}
{"chunk_id": "westcat-clipper#6", "doc_id": "westcat-clipper", "agency": "WestCAT", "agency_full": "WestCAT (Western Contra Costa Transit Authority)", "doc_title": "Clipper Card", "url": "https://www.westcat.org/home/FaresClipper", "fetch_date": "2026-08-14", "language": "en", "section": "Checking Balances", "text": "In real-time via the Clipper app or website (for registered cards).\nThrough Apple Wallet or Google Wallet for mobile cards.\nCall Clipper Customer Service at 877.878.8883.\nIn-person at the WestCAT Administrative Office in Pinole (Monday - Thursday, 9 a.m. to 4 p.m.) or at participating Walgreens locations."}
{"chunk_id": "westcat-buying#0", "doc_id": "westcat-buying", "agency": "WestCAT", "agency_full": "WestCAT (Western Contra Costa Transit Authority)", "doc_title": "Buying & Ordering Passes", "url": "https://www.westcat.org/home/FaresBuying", "fetch_date": "2026-08-14", "language": "en", "section": "THREE WAYS TO BUY WESTCAT PASSES", "text": "1) ONLINE (Credit Card Only) – Click Here to Purchase Online\n2) IN PERSON (Cash/Credit/Debit/Check/Money Order/Transportation Benefit) - WestCAT Administrative Office Open Monday - Thursday from 9:00 a.m. – 4:00 p.m. 601 Walter Avenue Pinole, CA 94564 (510) 724-3331 ADMINISTRATIVE OFFICE CLOSED FRIDAYS, WEEKENDS AND HOLIDAYS\n3) BY MAIL (Personal Check / Money Order / Commuter Check) - Please call WestCAT Administrative Office at 510-724-3331 to request a mail order envelope. It takes approximately 3-4 working days for all mail in orders. Please allow for weekends and holidays. Using a FedEx/UPS account? Please provide account information for billing purposes."}
{"chunk_id": "westcat-buying#1", "doc_id": "westcat-buying", "agency": "WestCAT", "agency_full": "WestCAT (Western Contra Costa Transit Authority)", "doc_title": "Buying & Ordering Passes", "url": "https://www.westcat.org/home/FaresBuying", "fetch_date": "2026-08-14", "language": "en", "section": "CLIPPER CARD", "text": "Riders using Clipper can load fare value and passes onto their cards at the WestCAT office in Pinole (some restrictions do apply), online at ClipperCard.com , and at participating retailers. Clipper users can also add fare value at terminals in BART stations."}