This document explains how to connect a wallet to the Nova Rewards web app and common troubleshooting steps.
- Wallets that support the platform's network (browser extensions and WalletConnect-compatible mobile wallets).
- Examples: MetaMask, WalletConnect-compatible mobile wallets, and platform-specific wallets. Your deployment may list exact supported providers.
- Open the Nova Rewards web app and click the
Connect Walletbutton in the top-right corner. - A chooser will appear listing available providers. Select your wallet.
- If using a browser-extension wallet (e.g., MetaMask), the extension will open a confirmation popup — approve the connection.
- If using WalletConnect, scan the displayed QR code with your mobile wallet app and approve the connection on your device.
- Once connected, the UI will display your abbreviated address and network.
- When you perform actions that require on-chain transactions (redeem, claim, transfer), your wallet will prompt you to approve the transaction and show the fee estimate.
- Review the amount, destination, and fee before approving.
- Ensure your wallet is set to the correct network (mainnet, testnet, or a custom RPC) that the Nova Rewards deployment uses.
- If prompted to switch networks, follow the UI instructions or use your wallet to switch.
- To switch accounts, disconnect from the UI and reconnect using the desired account in your wallet provider.
- Use the
DisconnectorSign Outaction in the app when you finish a session on a shared device.
- Never share your private keys or seed phrase. Nova Rewards will never ask for them.
- Verify the app URL and certificate before connecting.
- Approve only transactions you initiated and understand.
- No wallet options shown: confirm your browser has an installed extension or try WalletConnect.
- Connection fails repeatedly: reload the page, clear site data, or try a different browser.
- Transactions stuck/pending: check on-chain status with the transaction hash; if stuck, you may need to speed up or cancel using your wallet.
If problems persist, contact support with screenshots and the transaction hash where applicable.